Strange. Are their phone configured for skinny instead of sip? That dead
air and busy usually indicates an incorrect response if I remember
correctly. Where is that phone guru Chuck?
On Apr 3, 2015 8:08 AM, "Keefe John" <[email protected]> wrote:

> We have a customer trying to configuring their UC-500 Phone system with
> our SIP Trunks.  They can't seem to figure it out and we're not UC-500
> experts.  Their system registers to our server but incoming calls get dead
> air for 60 seconds, then ring once,  then an all circuits are busy error.
> At first they thought it might be NAT related so they setup 1:1 NAT with
> wide open firewall rules and it does the same thing.
>
> Any advice would be greatly appreciated!
>
> Thanks,
>
> Keefe
>

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