he should get his IP addressed. It may be that his provider doesnt have appropriate reverse DNS, baracuda looks, I remember when we had to do it, we had our records listed with something like dynamic, or client or something, theres a list of words that flag you. but, of course this only matters if the ISP can or will do anything about it. He may be able to delist himself temporarily. It may also be he is just listed because he was relaying spam
To verify this is the issue he can send an email to the same address one from a client, one from webmail, if the webmail gets through, then it verifies thats the actual problem. On Tue, Jun 2, 2015 at 4:32 PM, Nate Burke <n...@blastcomm.com> wrote: > I have a customer complaining about barracuda rejecting emails he is > sending because of a 'reputation' problem. But the IP Address they > reference is the end user's IP, not the server IP. Shouldn't the > reputation be based on the Mail server, not where the mailserver had > sourced the email from? > > Is this a setting in Barracuda? I don't see any other rejections from > barracuda appliances except to this one domain. > > Nate > > -- If you only see yourself as part of the team but you don't see your team as part of yourself you have already failed as part of the team.
