All, thank you for the comments.  We actually have chosen those times because 
we have years of day of month and time of day trends, and those times are the 
lowest.

Also remember many of the maintenance times we call are planned to be non 
service impacting.

Sent from my Verizon Wireless 4G LTE DROID
On Jul 1, 2015 1:04 PM, Josh Luthman <j...@imaginenetworksllc.com> wrote:
Do you really feel 10 to 11 is peak time?  What time would you prefer?  I know 
Powercode runs at 3am server time and I have to assume other billing systems 
are in the early hours like that, too.

Ya there does seem to be an awful lot of maintenance windows the last couple 
months.  I don't want to talk to anyone that's got Internet problems while 
they're in bed...


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Wed, Jul 1, 2015 at 1:01 PM, Sterling Jacobson 
<sterl...@avative.net<mailto:sterl...@avative.net>> wrote:
Not bad! I agree.

My only complaint is their maintenance windows are near peak times of 10-11pm 
for some reason.

I’ve been caught by that a couple of times now where customer makes an online 
payment from their bed apparently and gets a weird error…

From: Af [mailto:af-boun...@afmug.com<mailto:af-boun...@afmug.com>] On Behalf 
Of Josh Luthman
Sent: Wednesday, July 1, 2015 9:49 AM
To: af@afmug.com<mailto:af@afmug.com>
Subject: [AFMUG] IPPay, you're awesome

Last month I only paid 0.0206.  Low cost and great phone support.  I'm not sure 
it's perfect but damn they're close.

Josh Luthman
Office: 937-552-2340<tel:937-552-2340>
Direct: 937-552-2343<tel:937-552-2343>
1100 Wayne St
Suite 1337
Troy, OH 45373


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