You forgot one. "If this message is ignored and/or the service
discontinued - there will be many other options and/or avenues for the
conclusion of this matter, all of which "Cyber Broadband" will be
involved in forever."
CBB - Jay Fuller wrote:
but not really an issue. but.....it is.
so we must have had a teenager as a customer. his parents facilitated
his installation but he eventually grew up and moved to another town.
he removed his credit card billing info from the portal but did not
disconnect his account. now his account has moved delinquent and he's
started getting warnings his account will be disconnected. in return,
he's sending us (in reply to the email) - well - here's an example:
https://www.youtube.com/watch?v=95KTrtzOY-g
What? No.
------------------------------------------------------------------------
Date: Wed, 7 Oct 2015 03:01:47 -0500
Subject: Cyber Broadband Bill Due Reminder - 5 days
From: voicemailgr...@cyberbroadband.net
To: ai....com
Hello xxxx Waldrep ,
This is a reminder that your Cyber Broadband bill is past due and your
service will be disconnected within 5 days. Your current due amount is
$210.00. You can submit payment and update your payment details
through our customer portal located on our website at
http://www.cyberbroadband.net , or by calling our office at (256)
734-1077.
If you have already submitted payment, please accept our apologies and
ignore this email.
Thank you for your business!
--
Cyber Broadband
then he continued to reply to the same warning message - most recently
with this -
----- Original Message -----
*From:* x x x
*To:* adm.....net
*Sent:* Wednesday, October 07, 2015 6:31 AM
*Subject:* Urgent!
https://www.youtube.com/watch?v=w55HQS9vlpE
Consider all that�s happened over the past few months. If you�re
unaware of what I�m referring to, that�s an even worse situation.
I suggest you explain what makes you think you�re entitled to
discontinue my service. Otherwise, we can begin negotiations on the
damage done to my equipment and CLASSIFIED data.
We could move beyond that entirely and discuss better options for your
business. Either, you know enough to know that this isn�t going to be
as easy as you were hoping it would be, or you haven�t been paying
attention.
Let me know if you have any questions. Also, as I said before, I
suggest you leave our connection active. If I don�t receive a response
from you today, I will move ahead with my plans for absolution.
....should i report this guy for mental instability?
bottom line....i wish we could be notified via email or something when
someone removes their billing information....i dunno....just its not
the first time that has happened....
that is all...
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