No time for that, gotta get back to the next episode on Netflix.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Feb 9, 2016 at 1:24 PM, Adam Moffett <dmmoff...@gmail.com> wrote:

> She better just keep you on the phone so it stays fast.
>
> On 2/9/2016 1:14 PM, Josh Luthman wrote:
>
> How about this one from a moment ago?
>
> >Customer called about slow speeds
> >Customer stated that everything started working fine as soon as I
> answered the phone
> >Asked the customer if we could trouble shoot she stated that she did not
> have time
>
>
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> On Tue, Feb 9, 2016 at 1:10 PM, CBB - Jay Fuller <
> par...@cyberbroadband.net> wrote:
>
>>
>> yah, we take that too.
>>
>>
>> ----- Original Message -----
>> *From:* Brandon Yuchasz <li...@gogebicrange.net>
>> *To:* <af@afmug.com>af@afmug.com
>> *Sent:* Tuesday, February 09, 2016 11:50 AM
>> *Subject:* Re: [AFMUG] customer smarts are ALMOST where we want them
>>
>> ACH Jay. Its made life so easy bank accounts don’t change.
>>
>>
>>
>> Best regards,
>>
>> Brandon Yuchasz
>>
>> GogebicRange.net
>>
>> <http://www.gogebicrange.net>www.gogebicrange.net
>>
>>
>>
>> *From:* Af [mailto: <af-boun...@afmug.com>af-boun...@afmug.com] *On
>> Behalf Of *CBB - Jay Fuller
>> *Sent:* Tuesday, February 09, 2016 11:43 AM
>> *To:* af@afmug.com; <memb...@wispa.org>memb...@wispa.org
>> *Subject:* [AFMUG] customer smarts are ALMOST where we want them
>>
>>
>>
>>
>>
>>
>>
>> you know, if half the people who had to call the office in order to
>> update their new fangled credit card with the new chip in it would just
>> login to the portal and do it, we wouldn't have to take near as many
>> calls.  i understand for those who haven't logged into the portal for like
>> two years whose cards have been on autopay and ignore the email telling
>> them HOW to enter the information.....but still.
>>
>>
>>
>> that is my rant for the day.
>>
>>
>>
>> please carry on with your regularly scheduled WISP business.
>>
>>
>>
>>
>>
>>
>
>

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