On this site, I'd like to find out more about what the syncinjector is seeing ... is there a sitemonitor attached to it?
I get random reports occasionally where there is 'something odd' happening. Where this is recurring, and there's a syncinjector attached, this seems to present an opportunity to look at this when it's misbehaving and figure out whether it's the syncpipe misbehaving or something else. Would I believe that the GPS receiver can get into a state where it isn't happy and needs a reboot? Definitely. But these tend to be really hard *especially* if you can't get instrumentation on the misbehaving device. If this is reoccuring, then we can possibly get a look at this. On Wed, Feb 17, 2016 at 3:56 PM, Bill Prince <[email protected]> wrote: > We have a site that starts getting sync errors once or twice a day. We've > found if we power cycle the sync injector and the sync pipe, the errors "go > away" for a period of 3 - 6 weeks. > > So that is our solution for the time being. We set up an alert when we get > sync errors. At which time we power cycle the sync injector/sync pipe > during off-hours (~~ 2AM-3AM), and wait for another few weeks. > > bp > <part15sbs{at}gmail{dot}com> > > > On 2/16/2016 8:07 AM, Forrest Christian (List Account) wrote: > > The only issues I've heard like this are specifically related to mounting > in a bad location, and then the problem seems to come and go just like you > expect. > > The units don't really have firmware on the unit itself, only in the GPS > module, and I can honestly say we've never had to update a module in the > field. I don't even know how to make that happen at this point other > than it can be done. The modules come from the factory with our > preloaded firmware, which never changes unless we switch modules, which has > happened once, the last time being at least a year ago. > > One caveat is that the newest syncboxes have been modified to work with > the 450i. So the radio driving electronics are slightly different, even > though the firmware is the same. This only is relevant to units shipped > in the last month or so. > > If you can come up with the serial numbers of affected units that might > help in case something happened to a batch here (like some undetected bad > modules from our supplier) > > The other thing to look at is if the status screen is really updating on > the radios. If the gps module doesn't supply data, the screen stays the > same. > On Feb 15, 2016 7:26 PM, "Craig House" <[email protected]> wrote: > >> We have been deploying sync box 12 units with Netonix switches for the >> last 6-9 months with great success. However, several of the syncbox12's we >> have deployed seem to loose and acquire sync repeatedly until they are >> power cycled. This affects all the customers on the tower during that >> time. Is there a firmware version that fixes this? I'm not sure how to >> even update firmware on a syncbox? The Sync status tab always shows that >> the device is tracking 10 or so satellites but the device is not passing >> sync on. In some other installations we have out there they have never had >> any issues. It seems to be several that were deployed about the same time >> that are doing this but I cant swear to it. Forrest?? is there an easy fix >> to this or have you heard about this from anyone else? >> >> Craig >> > > -- *Forrest Christian* *CEO**, PacketFlux Technologies, Inc.* Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602 [email protected] | http://www.packetflux.com <http://www.linkedin.com/in/fwchristian> <http://facebook.com/packetflux> <http://twitter.com/@packetflux>
