You have support AND a manual. That already puts you ahead of the competition.
I can think of other companies to try if you want to experience a nightmare.

On 4/20/2016 3:59 PM, Timothy Alexander wrote:
I've never opened a ticket with Cambium about it since, to be honest, dealing with the T1 support is a nightmare and I don't feel like wasting hours being quoted a manual page when the test date proves otherwise.

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