Preach, Lewis! There are people that will simply wait until they're disconnected before paying. We do a $5 late fee, which I feel is on the low end as well.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Jun 28, 2016 at 9:16 AM, Lewis Bergman <lewis.berg...@gmail.com> wrote: > I will tell you what does make a big difference is late fees. We made an > additional ~$2K per month off late fees. They paid late with the fee and I > was happy for them to do it. That was based off a $5 late fee which when > compared to the average, which I think responses indicated to be about $7, > were pretty lenient. If I had it to do over I would have charged $7.50 I > think. think of it like a payday loan. These idiots are mare than happy to > pay you just a few days late and pay extra. The funny thing is that it > doesn't matter if it is the 1st, 15th, 20th, or whatever. They always pay > late. > I just figured there was no reason that the good paying customers should > be carrying the bad payers. > > On Tue, Jun 28, 2016 at 7:23 AM Jim Bouse [Brazos WiFi] < > j...@brazoswifi.com> wrote: > >> In the end, it doesn’t matter if it is pre or post billing. It may give >> you heartburn to see non-pays getting something for nothing for a month but >> in the grand scheme of things, it makes no difference because we have fixed >> monthly costs. If they pay or not doesn’t affect our OPEX. >> >> >> >> Jim Bouse >> >> Owner >> >> Mobile IT Pro - Brazos WiFi >> >> 979-985-5912 >> >> j...@brazoswifi.com >> >> >> >> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Lewis Bergman >> *Sent:* Tuesday, June 28, 2016 6:15 AM >> >> >> *To:* af@afmug.com >> *Subject:* Re: [AFMUG] Postpaid vs Prepaid / Bill in Advance? >> >> >> >> Prebilling would be the preferred method I would think. We billed on the >> first and wanted to prebill. In the end, it probably didn't make a hug >> difference to the bottom line. I just liked the thought of limiting weekday >> someone got for nothing. >> >> >> >> On Mon, Jun 27, 2016, 4:50 PM Ken Hohhof <af...@kwisp.com> wrote: >> >> Exactly. >> >> And most communications services (phone, cable TV, etc.) are prepaid for >> monthly charges and postpaid for usage based charges. >> >> >> -----Original Message----- >> From: Larry Smith >> Sent: Monday, June 27, 2016 2:41 PM >> To: af@afmug.com >> Subject: Re: [AFMUG] Postpaid vs Prepaid / Bill in Advance? >> >> If you do not "pre" bill for service, such as internet access, >> there is little to no chance of collection after the fact if >> they decide not to pay... We pre-bill for the "next" month >> on the 20th, due by the 1st, suspend services on the 6th >> for CC, ACH, etc (auto payments) that fail, then suspend >> cash, check customers on the 10th. >> >> Our billing system handles this without issue (Freeside). >> >> -- >> Larry Smith >> lesm...@ecsis.net >> >> On Mon June 27 2016 14:35, Christopher Gray wrote: >> > I've setup my billing so everything is expected to be paid before >> service >> > is provided (prepaid). I send invoices in advance of a service cycle and >> > they are due by the beginning of the service cycle. Early on, I >> convinced >> > myself this was a good idea so I would never have to deal with >> collections >> > and it seemed fair. >> > >> > I'm working on switching billing systems, and the new system does not >> > really operate that way. This has me wondering if my method is really a >> > good one, or if there are good reasons to bill at the start of a service >> > cycle. I've gone through my bills and others I have available to me, and >> > very few actually bill in advance of a service cycle. >> > >> > Is there a good reason to avoid prepaid service or that companies tend >> not >> > to do it? >> > >> > -Chris >> >>
