I had to get into a water tower today and my regular contact was gone, so I had 
to call the front desk. 

"Can I talk to someone in public works?" 
"I can take a message." 
"I'm at the such and such water tower and when it's convenient, could someone 
come let me in so I can look at your problem?" 
"Let me transfer you." 



"Can I talk to Eric?" 
"I can take a message." 
"I'm on top of such and such water tower and..." 
"Let me transfer you." 




----- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




----- Original Message -----

From: "Ken Hohhof" <[email protected]> 
To: [email protected] 
Sent: Tuesday, July 26, 2016 8:22:14 PM 
Subject: Re: [AFMUG] Microcom phone calls!?!?! 




I am curious, if you were to create an autoattendant menu like this: 

press 1 for the owner 
press 2 for a manager 
press 3 for a decision maker 
press 4 for the person who handles the ComEd account 
press 5 for the person who handles the AT&T account 
etc. 

How many telemarketers would actually do it (and end up talking to Lenny)? Or 
are they trained to press 0? 

I am also curious, when they ask to speak to the owner, does that ever work? 
Seems like that should get a receptionist fired. 






From: Eric Kuhnke 
Sent: Tuesday, July 26, 2016 7:22 PM 
To: [email protected] 
Subject: Re: [AFMUG] Microcom phone calls!?!?! 


The great thing about Lenny is that it's fully-automated telemarketer/scam time 
wasting, you don't even need to lift a finger to press a mute button... On my 
asterisk system there's two ways to reach Lenny, one is an actual DID I pay 
$0.85/month for when calls need to be forwarded to Lenny directly, the other is 
an internal extension number. It answers immediately so I can transfer calls to 
it like any other extension. 




On Tue, Jul 26, 2016 at 5:19 PM, [email protected] < 
[email protected] > wrote: 




I might actually look at implementing this. If it's a slow day at work, I'll 
put them on speaker while I play with the telemarketers. 
My favorite are the credit card people saying they can lower your rate but need 
your card number. I always so, "Can you hold 
on a minute, I need to go out to my truck and get it." Then turn on mute and 
put my phone down. They will stay on the line, 
listening to nothing but dead air for at LEAST 5 minutes. I think my personal 
"record" is 12 minutes. 

My thought is, every minute I waste of their time is another minute they aren't 
scamming someone else. 


On Tue, Jul 26, 2016 at 7:54 PM, Eric Kuhnke < [email protected] > wrote: 

<blockquote>

Yes, it's actually a series of individual audio files and a short bit of code 
for asterisk: 

http://www.crosstalksolutions.com/howto-pwn-telemarketers-with-lenny/ 

[Lenny]
exten => talk,1,Set(i=${IF($["0${i}"="016"]?7:$[0${i}+1])})
same => n,ExecIf($[${i}=1]?MixMonitor(${UNIQUEID}.wav))
same => n,Playback(Lenny/Lenny${i})
same => n,BackgroundDetect(Lenny/backgroundnoise,1500) 





On Tue, Jul 26, 2016 at 4:04 PM, Chuck McCown < [email protected] > wrote: 



<blockquote>




I wonder if it takes an asterisk programmed to watch for pauses in the audio to 
advance the recording? 




From: Eric Kuhnke 
Sent: Tuesday, July 26, 2016 12:03 PM 
To: [email protected] 
Subject: Re: [AFMUG] Microcom phone calls!?!?! 


The average telemarketer only lasts 13 to 20 minutes with Lenny but there's 
some calls that go 50+ minutes: 

https://www.youtube.com/watch?v=VkBQQA7yLYo 





On Tue, Jul 26, 2016 at 10:32 AM, Jeremy < [email protected] > wrote: 



<blockquote>

That Lenny script has got to be one of the funniest things that I have ever 
heard! I was crying laughing at the IRS call on YouTube. 


On Tue, Jul 26, 2016 at 10:10 AM, Eric Kuhnke < [email protected] > wrote: 

<blockquote>


I have a 206 NPA DID which my asterisk systems answers with the "Lenny" script 
on the first ring, let me know if you want the number to forward them to. 

for those who haven't seen it: http://reddit.com/r/itslenny 







On Tue, Jul 26, 2016 at 8:08 AM, Jeremy < [email protected] > wrote: 

<blockquote>

How do you get them to stop?? I made the mistake of using them for training one 
time...NEVER AGAIN! I get at least one to two calls a week. I have asked 
repeatedly to be removed from their call list. I'm not sure what is left other 
than filing a complaint with the FCC for ignoring our requests and the do not 
call list. Is everyone else fighting this too? 



</blockquote>


</blockquote>


</blockquote>


</blockquote>


</blockquote>


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