is there a system, ideally a module for quickbooks, that isnt a 10k or more cost that would have the ability to track, cleanly, and elegantly, profit per customer, taking into account whatever you choose, like labor costs for that account, sales tax, whatever, etc? Its a two fold query, one for reporting (customer hits X profit threshold, send them a summer sausage and free goat) as well for employee retention (commission)
Retention example would be dedicating 5% profit to employee retention. 2% to the original sales agent (recoups to the employee fund one year after an employee exits), and 3% to service agents (installer, service call, whatever) Id really like to think something like this is an available module to something like quickbooks without having to do something like custom crystal reports to get the info -- If you only see yourself as part of the team but you don't see your team as part of yourself you have already failed as part of the team.