It was animated on my end.
bp
<part15sbs{at}gmail{dot}com>
On 10/15/2016 5:24 PM, Ken Hohhof wrote:
Why didn’t the animated GIF come through as animated? Is it because I
sent it embedded rather than attached? But I’ve done that with
animated emoticons before and it worked. Is it because I’m using
Outlook now?
*From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Reynolds
*Sent:* Saturday, October 15, 2016 7:16 PM
*To:* af@afmug.com
*Subject:* Re: [AFMUG] "buffering"
LOL
On Oct 15, 2016 6:51 PM, "Robert Andrews" <i...@avantwireless.com
<mailto:i...@avantwireless.com>> wrote:
As the original webmaster at netscape, thanks for the memories....
On 10/15/2016 10:55 AM, Ken Hohhof wrote:
Yep, here’s your video:
*From:*Af [mailto:af-boun...@afmug.com
<mailto:af-boun...@afmug.com>] *On Behalf Of *Chuck McCown
*Sent:* Saturday, October 15, 2016 12:48 PM
*To:* af@afmug.com <mailto:af@afmug.com>
*Subject:* Re: [AFMUG] "buffering"
I read the word “Netflix” and my brain received “Netscape”.
Talk about a
confusing moment...
*From:*CBB - Jay Fuller
*Sent:*Saturday, October 15, 2016 11:33 AM
*To:*af@afmug.com <mailto:af@afmug.com> <mailto:af@afmug.com
<mailto:af@afmug.com>>
*Subject:*Re: [AFMUG] "buffering"
I have a smart tv that works fine but won't update. It is an
earlier
Netflix interface but I actually like it better than the modern
interface.....
Sent from my Verizon 4G LTE Smartphone
----- Reply message -----
From: "Ken Hohhof" <af...@kwisp.com <mailto:af...@kwisp.com>
<mailto:af...@kwisp.com <mailto:af...@kwisp.com>>>
To: <af@afmug.com <mailto:af@afmug.com> <mailto:af@afmug.com
<mailto:af@afmug.com>>>
Subject: [AFMUG] "buffering"
Date: Sat, Oct 15, 2016 12:10 PM
In your experience, does it help if the customer goes through the
procedure to update the app on the smart TV?
Most of the smart TVs we run into seem to be Samsung. I know a
lot of
the early ones also didn’t seem to play well with certain WiFi
routers.
*From:*Af [mailto:af-boun...@afmug.com
<mailto:af-boun...@afmug.com>] *On Behalf Of *Joe Novak
*Sent:* Saturday, October 15, 2016 11:59 AM
*To:* af@afmug.com <mailto:af@afmug.com> <mailto:af@afmug.com
<mailto:af@afmug.com>>
*Subject:* Re: [AFMUG] "buffering"
In a lot of the early smart TVs - even some of the new ones - the
netflix 'smart' modulation did not work well if at all. The
Roku's and
streaming boxes usually have perfect support for it. Hulu
seems to do
good too. Direct TV has shit poor bandwidth management, and
poor peering
as far as we could tell.
On Sat, Oct 15, 2016 at 11:52 AM, Ken Hohhof <af...@kwisp.com
<mailto:af...@kwisp.com>
<mailto:af...@kwisp.com <mailto:af...@kwisp.com>>> wrote:
The most recent customer I think I’ve gotten to clarify
the video is
actually stopping and starting. Previously he was saying
it took a
long time to buffer but was fine once the picture
appeared. That’s
what got me to thinking the latest complaint was
impatience with how
long it took before the video started playing, not
problems while it
was playing. The next challenge is to find out what streaming
service he is using, people tend to call them all
“Netflix”. But I
rarely hear about Netflix stopping to buffer because
Netflix can
switch stream rates on the fly, if it’s actually Netflix
and it is
stopping and starting, in my experience it’s usually
something other
than just slow Internet. Like WiFi dropping out, or
packet loss, or
a Windows 10 download overloading the connection.
We have transitioned to the point where people sit down in
front of
their “smart TV” and expect to watch TV, who knows what
streaming
service, but there is only one answer if it doesn’t work
like old
fashioned TV – your Internet is too slow. I had a
customer call
because she couldn’t watch an online class on her computer
which was
telling her “you are not connected to a network”, and
there was an
airplane symbol in the lower right. Tech support for the
online
college told her that meant her Internet was too slow. I was
tempted to tell her the airplane symbol actually meant her
Internet
was really fast (it’s flying), otherwise it would show a
car or a
turtle.
*From:*Af [mailto:af-boun...@afmug.com
<mailto:af-boun...@afmug.com>] *On Behalf Of *Chuck McCown
*Sent:* Saturday, October 15, 2016 10:29 AM
*To:* af@afmug.com <mailto:af@afmug.com>
<mailto:af@afmug.com <mailto:af@afmug.com>>
*Subject:* Re: [AFMUG] "buffering"
I presume the circle thing is spinning when people say
buffering.
*From:*Ken Hohhof
*Sent:*Friday, October 14, 2016 8:34 PM
*To:*af@afmug.com <mailto:af@afmug.com>
<mailto:af@afmug.com <mailto:af@afmug.com>>
*Subject:*Re: [AFMUG] "buffering"
But that’s not what I’m talking about. I’m wondering if
when a
customer talks about “buffering”, he really means having
to wait for
the video to start playing.
And maybe I’m confused because I assume everyone is using
Netflix.
And I’m pretty sure Netflix starts the stream at a low
quality so it
starts quickly, and then ramps up the quality as the
buffer fills,
since their technology allows changing the stream quality
on the
fly. Other services like maybe Hulu and Amazon Prime may
behave
differently.
Also with my default assumption that people are using
Netflix, I
don’t expect rebuffering because it’s been years since Netflix
needed to stop and rebuffer at a lower stream rate, I
think they do
that pretty seamlessly now.
*From:*Af [mailto:af-boun...@afmug.com
<mailto:af-boun...@afmug.com>] *On Behalf Of *Mathew Howard
*Sent:* Friday, October 14, 2016 9:09 PM
*To:* af <af@afmug.com <mailto:af@afmug.com>
<mailto:af@afmug.com <mailto:af@afmug.com>>>
*Subject:* Re: [AFMUG] "buffering"
Well, people certainly want connections that support multiple
streams. Paying for it, I'm not so sure about... at least
around
these parts.
On Fri, Oct 14, 2016 at 8:52 PM, Eric Kuhnke
<eric.kuh...@gmail.com <mailto:eric.kuh...@gmail.com>
<mailto:eric.kuh...@gmail.com
<mailto:eric.kuh...@gmail.com>>> wrote:
Have you ever seen a 1080p youtube video load on a
1GbE active-E
FTTH ISP that has direct peering with Google from a
router 2.5ms
upstream? It's a beautiful thing.
People will absolutely pay for connections that
support multiple
streams, take a typical family of 4 or 5 people with
kids that
want to watch videos on tablets simultaneously...
On Fri, Oct 14, 2016 at 6:49 PM, Ken Hohhof
<af...@kwisp.com <mailto:af...@kwisp.com>
<mailto:af...@kwisp.com <mailto:af...@kwisp.com>>> wrote:
When people say their video is “buffering”, I
assume they
mean re-buffering, where the video stops and starts.
I’m starting to wonder if some people are
referring to the
delay before the video starts playing. Is this a
thing?
And do people pay for faster Internet just to make
the video
start faster, like cut 15-20 seconds down to 5 or
10 seconds?
