If you put the power supply in the microwave does that increase the signal for faster Internet?
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Nov 30, 2016 at 2:23 PM, That One Guy /sarcasm < thatoneguyst...@gmail.com> wrote: > I literally have to update support ticket in this manner regularly: > > "CS, this customers connection dropped RX substantially on the 19th, then > on the 28th it went though a further decline > > STILL FOLLOW STANDARD SUPPORT > > it could just have been an uptime issue, and even if we upgrade his > equipment our goal would be to get his service at least functional between > today and the day we get there > > AFTER it is visually verified, while the customer is on the line that the > equipment is correctly connected and appropriate lights are on and the > correct color, please schedule an upgrade of his equipment" > > > the worst part about it is that based on historical trends, the next CSR > update will be "Scheduled upgrade with customer" > > When the tech gets back from the upgrade, he will report in his update > "upon arrival, inspection showed the customer had their radio cable plugged > directly into their laptop and the power supply was in the microwave" > > -- > If you only see yourself as part of the team but you don't see your team > as part of yourself you have already failed as part of the team. >
