This. I think the main point is that when you are delivering an internet connection, if the last foot (e.g. bad WiFi) is bad, the average customer is going to assume the internet connection is bad.
Managed WiFi gives you the visibility you need to know what is going on and a chance to fix it without a truck roll. If anyone wants to try out our new gateway I'm happy to provide one so you can see the difference. Every one of my family members has one of our gateways just so I don't have to do another one of those painful phone support calls. ;-) > There's about 100 other selling points including parental controls etc. Yep, and we see this as the next huge value-add for ISPs - add more services through applications delivered over your service. Up-sell family-safe internet to your resi customers. Up-sell shop/restaurant/gym customers to enhanced guest WiFi with business intelligence and social marketing. Up-sell SMB customers with network level anti-virus and anti-malware. Etc. etc. If you aren't adding another $20-30 of monthly recurring revenue on top of the internet service you provide, then you are leaving money on the table. I boldly say this based on the ISP customers we have that are doing just this and tearing it up! -Hal On Wed, Jan 18, 2017 at 10:48 AM Sean Heskett <af...@zirkel.us> wrote: > They can call us anytime the want for help with our router (almost zero > calls per month) if it dies we replace it (1 per year) > > Selling point is they don't have to talk to [insert router brand here] who > will charge them $150 for the first support call. There's about 100 other > selling points including parental controls etc. > > When they resist going for it we give them a free 1 month no obligation > trial...they never want to give the router back. > > -Sean > > > > > On Tue, Jan 17, 2017 at 4:15 PM Jon Langeler <jon-ispli...@michwave.net> > wrote: > > What kind of support is included with managed routers? Selling points? > What happens if the router dies over a weekend? > > > Jon Langeler > Michwave Technologies, Inc. > > > On Jan 17, 2017, at 11:02 AM, Sean Heskett <af...@zirkel.us> wrote: > > 844E is less than $150 > > we buy direct from calix > > we charge $99 "setup fee" and $12/mo for our "managed wifi" service. (we > retain ownership of all hardware) > > excellent take rate so far :-) > > -sean > > > > On Mon, Jan 16, 2017 at 10:31 PM, Josh Corson <j...@bluebitnetworks.com> > wrote: > > What's the price on a 844E? > Vendor? > > Sent from my iPhone > > On Jan 16, 2017, at 11:13 PM, Sean Heskett <af...@zirkel.us> wrote: > > Yeah the cloud software is what makes calix awesome. > > The hardware is high end 802.11ac gear. > > > On Mon, Jan 16, 2017 at 9:58 PM David Kunat <m...@davidkunat.com> wrote: > > Do you use their cloud management with the 844E? > > On Jan 16, 2017, at 7:37 PM, Sean Heskett <af...@zirkel.us> wrote: > > Calix 844E > > > - Sean > > > On Mon, Jan 16, 2017 at 9:28 PM Josh Corson <j...@bluebitnetworks.com> > wrote: > > What does everyone use/offer for managed customer routers? > > > > We use the Cambium R200P router currently, however we are looking for > > one with better wireless range. In general circumstances the router > > works fine, but we are looking for a good all in one, manageable > > router with excellent range - and maybe dual band (I know the R201P > > exists). The R200P seems pricey for simply single band 2.4ghz. > > > > Not too hung up on the ability to power the CPE through the router. > > Poe bricks are fine. > > > > Thanks > > > > Josh > > > > Sent from my iPhone > > > > > > > > >
