thats wwhat we do, customers are put in tiers in powercode groups, the tier is where the speed is defined, based solely on the performance indicators the rates are divided out by capacity per month the rates all have the same name with the exception of the tier identifier each group can only see the rates for that group the rates are like t01 100gb, t02 100gb, t03 100gb but a customer in tier 2 only has access to t02 100gb sell capacity, not speed, life is alot better the best part is if a customer deteriorates, per the tos, we can just move them down a tier until the issue is addressed, preserving the performance of the access point so its not fighting to give speeds it never could
On Wed, Feb 1, 2017 at 4:50 PM, Mathew Howard <mhoward...@gmail.com> wrote: > We just have the same set of plans (with names, rather than speeds) with > the same prices everywhere, and the speeds set differently depending on the > area - so if you're in an area where we can cover you with ePMP 5ghz half a > mile from our office, you'll get a vastly different speed than if you're > out in the middle of nowhere where we can only cover you with 900mhz FSK > from a tower with a grand total of 5 customers on it, but for billing > purposes the plan is the same. The only way to find out what the actual > speed is going to be in any given area is to ask us. > > On Wed, Feb 1, 2017 at 12:47 PM, Adam Moffett <dmmoff...@gmail.com> wrote: > >> The other way is to define different service options and say that not all >> options are available in all areas. >> >> If there's an option that's more money for less speed nobody will >> intentionally choose it, but you can tell them that's the option available >> in their area. This way happens to also work seamlessly with billing >> systems since you have to differentiate the rate options in the system that >> way anyhow. >> >> One problem you will not avoid no matter how you spell it out is that >> some people will draw their own conclusions about why you're charging them >> more than people in another area. I.E.: They'll say you're a greedy, evil >> person with selfish and petty reasons for discriminating against them. I >> don't have any faith in my fellow humans, so take that with a grain of salt. >> >> >> >> ------ Original Message ------ >> From: "Sterling Jacobson" <sterl...@avative.net> >> To: "af@afmug.com" <af@afmug.com> >> Sent: 2/1/2017 1:37:38 PM >> Subject: Re: [AFMUG] Providing Service at Different Rates / in Different >> Markets >> >> Ugh, that is difficult. >> >> >> >> If it were me, at the very least I would just make a pricing page online >> and spell it all out for each ‘area’. >> >> >> >> If you want to be more discreet you could just advertise the lowest >> priced rate/plan and say there are higher speed options to contact you. >> >> >> >> The fancy way would be for them to fill out a form and get an immediate >> response via email or online as to their rate plans per the area. >> >> >> >> >> >> >> >> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Christopher Gray >> *Sent:* Wednesday, February 1, 2017 11:28 AM >> *To:* af@afmug.com >> *Subject:* [AFMUG] Providing Service at Different Rates / in Different >> Markets >> >> >> >> How do others handle providing service in different markets at different >> rates? >> >> >> >> As I've expanded into different areas, I've found I need to charge >> significantly different rates and have to provide different speeds. I >> adjusted my website to say things like: "...up to" and "...starting at >> $...". It feels a bit misleading. I want to be clear without publishing >> every single service option. >> >> >> >> I'd like some suggestions for more appropriately treating the different >> areas. Perhaps entering a zipcode or town to see price options? >> >> >> >> Thank you - Chris >> >> > -- If you only see yourself as part of the team but you don't see your team as part of yourself you have already failed as part of the team.