I find that a lot of people keep asking for solutions to fill in voids in their current "system" for some definition of system. They don't want a full-featured billing\OSS because they already have some aspect of the system or don't want to pay. How much time, effort and money is spent avoiding getting a solution that solves all of one's existing problems as well as some problems they didn't even know they had?
----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "Tim Reichhart" <timreichh...@hometowncable.net> To: af@afmug.com Sent: Tuesday, May 16, 2017 11:00:38 PM Subject: Re: [AFMUG] Customer agreements and signature Gotcha some people don't want to use crm like Wispmon for this. There got to be open source or software allow you to make and create digital forms with signing. -----Original Message----- Subject: Re: [AFMUG] Customer agreements and signature From: "Cameron Crum" <cc...@wispmon.com> To: af@afmug.com Date: 05/16/17 09:33:38pm Tim, this is a part of Wispmon. I was just letting people know the options available. On Tue, May 16, 2017 at 1:51 PM, Tim Reichhart <timreichh...@hometowncable.net> wrote: Cameron what software are you using to do this with on digital part of it? Tim -----Original Message----- From: "Cameron Crum" <cc...@wispmon.com> To: af@afmug.com Date: 05/16/17 02:33 PM Subject: Re: [AFMUG] Customer agreements and signature We give users both options. They can build a template to pre-send when a work order is created and they can also sign the tech's phone or tablet so you have a digital signature upon work order completion. They can also set a welcome letter to be emailed that can include the contract once the work order is complete. On Tue, May 16, 2017 at 1:07 PM, Tim Reichhart <timreichh...@hometowncable.net> wrote: I do paper one copy to customer and one for me. -----Original Message----- From: "Darin Steffl" <darin.ste...@mnwifi.com> To: memb...@wispa.org, af@afmug.com Date: 05/16/17 01:52 PM Subject: [AFMUG] Customer agreements and signature Hello all, We've never done contracts for residential before so wondering how you all do this. Do you have paper copies that are signed during the install or do you send something electronically before the install to have signed? If you're electronic, what service do you use for this to have customers sign? Thank you -- Darin StefflMinnesota WiFiwww.mnwifi.com507-634-WiFi Like us on Facebook
