Is this a recent rise aquisition? On Sat, Apr 28, 2018, 9:38 PM Lewis Bergman <lewis.berg...@gmail.com> wrote:
> I don't understand how charging a made up fee like the "carrier recovery > fee" as you state it is legal. They are charging that "below the line" and > not taxing it. I think I would take that up with them, find out what it is > for, and why it is exempt from your state taxes. With a bill like that I am > surprised they include anything with the base price. They seem to be > struggling with the light and dark side within. Charging absorbent fees for > some things and including other things in the base charge. > > On Fri, Apr 27, 2018 at 11:47 AM Travis Johnson <t...@ida.net> wrote: > >> Hi, >> >> I just received a new billing statement from my ISP, and I was shocked. >> Attached is the actual bill, but here are a few facts: >> >> (1) They "automatically" added their "PC Care Support" service. >> (2) They are charging a "Carrier Recovery Fee", which is just profit. >> (3) Their pricing is crazy... $89.95/month for up to 20Mbps (and >> $69.96/month for up to 10Mbps). >> (4) Static IP address is $20/month. >> >> It's really too bad these guys have become just as bad as every other >> telco in the country... people use them because they don't have any >> other choice, not because they want to. >> >> Travis >> >>