Sir Please add me to the list
Thank you Bharathan On Fri, Aug 11, 2017 at 4:22 PM, avinash shahi via Ai < ai@accessindia.inclusivehabitat.in> wrote: > Disabled passengers arriving at Heathrow airport are being forced to > wait up to two hours for help in disembarking aircraft, the aviation > regulator has said. > > The west London hub is one of four airports where the Civil Aviation > Authority judged the service for wheelchair users and other disabled > passengers to be poor . The others were Manchester, East Midlands and > Exeter. > > A survey of almost 1,200 passengers who have used Heathrow’s > assistance service found that 62% rated it as poor or very poor. > > The CAA recorded instances of passengers not being met on board > arriving aircraft and not being treated with dignity and respect. On > some occasions passengers were encouraged to make their own way > through the airport because of a lack of staff or equipment > > The CAA’s consumer enforcement manager, James Fremantle, said: “There > have been a number of occasions where people have had to wait one to > two hours on arrival at the airport. Our view is … disabled passengers > shouldn’t wait any longer than other passengers.” > > More than a million passengers requiring special assistance travel > through Heathrow each year – more than any other European airport. Its > assistance service is provided by the US-based firm OmniServ > > The executive director of the Equality and Human Rights Commission, > Melanie Field, said: “For disabled passengers to be treated as > second-class citizens and having to wait hours to leave a plane is not > only bad service, it is discriminatory. > “Being able to travel independently and safely is one of the biggest > concerns for disabled people. Our airports are often the first > impression travellers have of our country. They must improve their > service.” > https://www.theguardian.com/uk-news/2017/aug/11/disabled- > passengers-forced-to-wait-hours-to-disembark-at-heathrow > > -- > Avinash Shahi > Doctoral student at Centre for Law and Governance JNU > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > > To check if the post reached the list or to search for old posting, reach: > https://www.mail-archive.com/ai@accessindia.inclusivehabitat.in/maillist. > html > _______________________________________________ > > > Ai mailing list > Ai@accessindia.inclusivehabitat.in > http://accessindia.inclusivehabitat.in/mailman/listinfo/ai >
Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. To check if the post reached the list or to search for old posting, reach: https://www.mail-archive.com/ai@accessindia.inclusivehabitat.in/maillist.html _______________________________________________ Ai mailing list Ai@accessindia.inclusivehabitat.in http://accessindia.inclusivehabitat.in/mailman/listinfo/ai
