---------- Forwarded message ---------- From: moiz tundawala <moiztundaw...@gmail.com> Date: Tue, 3 Oct 2017 10:06:06 +0530 Subject: JAWS 18 installation problem on a Windows 10 machine. To: ai-requ...@accessindia.inclusivehabitat.in
Dear All, JAWS 18 is causing major headaches for me on my Windows 10 machine. It becomes slow and unstable on webpages after every five or ten minutes of use. I wrote to VFO technical support who recommended a clean reinstallation after deleting all traces of the programme on the computer including registry entries and Microsoft Visual C++ executables 2005, 2010, 2013 and 2015. They also asked me to temporarily disable my antivirus and log in as administrator before reinstalling JAWS. I followed their instructions but am now facing a much bigger problem. JAWS refuses to start and I get the following message: --------------------------- JAWS --------------------------- A file required by the driver VCSPEECH.JLS for Remote Access Speech could not be loaded. One or more shared components are missing. Please reinstall this product in an effort to resolve the problem. --------------------------- OK --------------------------- I have made several reinstallation attempts and even tried the repair option. Nothing seems to be working. This is causing me a lot of distress. Can someone please advise? Thanks, Moiz. Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. To check if the post reached the list or to search for old posting, reach: https://www.mail-archive.com/ai@accessindia.inclusivehabitat.in/maillist.html _______________________________________________ Ai mailing list Ai@accessindia.inclusivehabitat.in http://accessindia.inclusivehabitat.in/mailman/listinfo/ai
