Question #693522 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/693522

    Status: Open => Answered

Manfred Hampl proposed the following answer:
Try the following commands in a terminal window:

killall -v gnome-software
rm ~/.local/share/gnome-software/*
sudo apt-get install --reinstall gnome-software

and then start ubuntu software again.
Does this help?

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