I sent a complaint to SUBWAY. It took 10 minutes to navigate the site and fill in the complaint form. THIS is all I got back. The problem was that the kids working their were going to "follow the rules" even it if cost the store business. If kids are threatened with their jobs for not following policy what amount of re-training will change them?
From: <maguil...@aol.com> Sent: Saturday, January 03, 2009 12:47 PM To: <harriga...@subway.com>; <k...@subwaydevinc.com> Cc: <bugu...@yahoo.com> Subject: Re: Customer Service Comment for Store 36545 Customer ID # 1709347 > Thanks for your comments. We apologize for the incident. It appears as > being related to a couple of new employees. We will continue and > strengthen our training program to reduce these incidents. Have a great > new year! > Mauricio Aguilar > > -----Original Message----- > From: harriga...@subway.com > To: maguil...@aol.com > Sent: Fri, 2 Jan 2009 9:18 pm > Subject: Customer Service Comment for Store 36545 Customer ID # 1709347 > > Please see the attached comment. If you have any comments about this > e-mail please contact me by replying to this e-mail. > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "AlexBennettProgram" group. To post to this group, send email to alexbennettprogram@googlegroups.com To unsubscribe from this group, send email to alexbennettprogram+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/alexbennettprogram?hl=en -~----------~----~----~----~------~----~------~--~---
