Medicare Claims Crossover to Supplemental Payer Problem

Action Required by Some Health Care Providers to Receive Supplemental
Payment

 

The Centers for Medicare & Medicaid Services (CMS) has identified a
problem where claims were not automatically crossing over to
supplemental payers even though the provider remittance advice indicated
otherwise.  This problem began January 5, 2010.  Part A institutional
claims and Part B professional claims, with the exception of supplier
claims processed by Durable Medical Equipment Medicare Administrative
Contractors (DME MACs), were impacted by this problem.  Claims processed
by DME MACs were not impacted.  

 

Part A Institutional Claims 

 

No action is required by Part A institutional providers.  As of February
2, 2010, CMS successfully implemented a systems fix to ensure that  all
Part A institutional claims are now crossing over to supplemental payers
as indicated on the remittance advice received by providers.  As part of
the fix, CMS' Medicare contractors were able to identify claims
processed between January 5 and February 1, 2010, where the provider
remittance advice indicated that the affected claims were crossed over
to various supplemental payers but were not.   On February 2, 2010, the
affected Medicare contractors began to send the affected claims to the
Coordination of Benefits Contractor (COBC) to be crossed over to
supplemental payers.  This effort is now largely completed.  Please
allow until March 1, 2010, for supplemental payers to receive and
process these claims before attempting to balance bill them for any
remaining balances after Medicare.

 

Part  B Professional Claims 

 

Action is required on behalf of Part B professional providers where a
remittance advice with an issue date between January 5, 2010, and
February 12, 2010, has two or more service lines for a beneficiary where
both of the following apply:

*         One service line is 100 percent reimbursable (i.e., the
approved amount and amount to be paid are equal,) AND    

*         One service line where part of or the entire Medicare approved
amount is applied to the Part B deductible and/or carries co-insurance
amounts.  

 

CMS is not able to forward these beneficiary claims to supplemental
payers even though the remittance advice may indicate otherwise.
Providers will need to identify these claims by reviewing their
remittance advice with an issue date between January 5, 2010, and
February 12, 2010, that contain the criteria noted above.  Once
identified, providers will need to take action to balance bill the
beneficiary's supplemental payer.  As of February 12, 2010, this system
problem was fixed and all claims are crossing over to supplemental
payers as indicated on the provider remittance advice.   

 

The CMS has already notified supplemental payers of these issues.  We
regret any inconvenience you may experience related to this Medicare
claim supplemental payer crossover problem.

 

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There's still time to get the seasonal flu shot!  Although influenza
activity has declined recently, it still may continue for several
months.[1]  The Centers for Disease Control continues to recommend that
patients and health care providers and caregivers be vaccinated against
seasonal influenza.

 

CMS encourages health care providers to use each office visit as an
opportunity to talk with Medicare your patients about the importance of
getting a seasonal flu shot.  And remember, it is also important to
immunize yourself and your staff. 

 

Remember - Seasonal influenza vaccinations and their administration are
covered Part B benefits.  Note that influenza and pneumococcal vaccines
are NOT Part D covered drugs.  

 

For information about Medicare's coverage of the seasonal influenza
virus vaccine and its administration, as well as related educational
resources for health care professionals and their staff, please go to
http://www.cms.hhs.gov/MLNProducts/Downloads/flu_products.pdf on the CMS
website.  You will find a variety of resources that explain Medicare
coverage and claims submission policies related to the seasonal
influenza vaccine.

For information on Medicare policies related to H1N1 influenza, please
go to http://www.cms.hhs.gov/H1N1 on the CMS website.

[1] Seasonal Influenza (Flu). [online]. Atlanta, GA: The Centers for
Disease Control and Prevention, January 19, 2010 [cited 21 January
2010]. Available from the World Wide Web: (http://www.cdc.gov/flu)

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