To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=58823 Issue #:|58823 Summary:|Writer hangs when opening a "corrupt" document Component:|Word processor Version:|OOo 2.0 Platform:|All URL:| OS/Version:|Windows XP Status:|UNCONFIRMED Status whiteboard:| Keywords:| Resolution:| Issue type:|DEFECT Priority:|P3 Subcomponent:|open-import Assigned to:|mru Reported by:|brynevans1
------- Additional comments from [EMAIL PROTECTED] Sat Dec 3 09:20:10 -0800 2005 ------- When I open the attached document from within Writer (File|Open), the document is loaded and displayed, but Writer hangs, so I can only see the first half of the first page of my document. I can't scroll down, or Save As, Print, or anything. The only thing I can do is force Writer to close using Alt-F4. I believe the document is corrupt, because when I launch Writer, the Document Recovery window appears. Unfortunately when I click on "Start recovery", Writer hangs again. That's probably another issue - I'll raise that next. This happended in 1.9.100 and in 2.0. I was advised to raise this issue from a reply to my postings on the users mailing list: ========== >From: "G. Roderick Singleton" <[EMAIL PROTECTED]> >Reply-To: users@openoffice.org >To: users@openoffice.org >CC: Bryn Evans <[EMAIL PROTECTED]> >Subject: RE: [users] Unable to progress after successful Document Recovery >Date: Sat, 03 Dec 2005 11:11:58 -0500 > >On Sat, 2005-12-03 at 15:54 +0000, Bryn Evans wrote: > > I should have added that when I open the offending document from within > > Writer (File|Open), the document is loaded and displayed, but Writer hangs, > > so I can only see the first half of the first page of my document. I can't > > scroll down, or Save As, Print, or anything. > > > >Please post the file to your website so we can look at it or open an >issue and attach the offending document. From your description I would >guess you are waiting on links to be resolved which can take time. > >If you haven't already registered, do the following: > > 1. To file an issue you must register with OOo by clicking the > My Pages tab and selecting the Register link >http://www.openoffice.org/servlets/Join > 2. Fill in your information > 3. Reply to the confirmation email that will be sent to the address > you provided. > 4. Once you have confirmed, go to www.openoffice.org again > 5. And click on the "My Pages" tab from which you can file and find >issues. > >Thanks for bringing this to our attention. It is important that you file >any examples with the issue to ensure your need is understood. > > > > >From: "Bryn Evans" <[EMAIL PROTECTED]> > > >Reply-To: users@openoffice.org > > >To: users@openoffice.org > > >Subject: [users] Unable to progress after successful Document Recovery > > >Date: Sat, 03 Dec 2005 15:43:31 +0000 > > > > > >One of my Writer documents has been corrupted, so when I launch > > >OpenOffice.org 1.9.100 Writter, the Document Recovery window appears > > >listing that document. If I chose Cancel, I can use Writer, so that's OK. > > >But the point is, I want to recover the document. So I click on "Start > > >Recovery", and the document status changes from "not recovered yet" to > > >"Successfully recovered". But then the program hangs; it does not respond > > >to any use action; I cannot click on Next (to send error report) or Cancel. > > > > > >The only way I've managed to get out of this is to use Alt-F4, which > > >displays the Windows "End Program" window - Program is not responding. > > >When I chose "End now" I get a message window "You chose to end the > > >nonresponsive program, soffice.bin." > > > > > >Can you help me please - I need the document that has been corrupted. > > > > > >Many thanks, > > > > > >Bryn. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
