To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=58845
User is changed the following: What |Old value |New value ================================================================================ Status|NEW |STARTED -------------------------------------------------------------------------------- ------- Additional comments from [EMAIL PROTECTED] Tue Dec 13 01:21:13 -0800 2005 ------- This is caused by the internal version number of our DLLs. You can see this number in Windows Explorer, version property of the DLL. In Windows installer database we have not used a file version until now. But during installation, the Windows installer service obviously evaluates this internal number of the installed versions and compares this with the versions in the File table of the msi database. If there is no version (as it is in current 2.0.1 versions), the Windows Installer decides, not to install the new DLLs (the internal version of the DLLs included in the cab files is not checked). Then the old product is deinstalled completely and the new product is not installed correctly. This only happens, if the installation directory is not changed from 2.0.0 to 2.0.1. The solution is, to include a file versioning in the file table. Then the update works fine (at least my tests showed this). Other solutions could be, that an update installation into the same directory has to be forbidden, or that the complete update is stopped at the beginning, with the information, that the old product needs to be uninstalled first. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]