To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=61717 Issue #:|61717 Summary:|The spam filter mistakenly discards real emails. Component:|www Version:|current Platform:|All URL:| OS/Version:|All Status:|NEW Status whiteboard:| Keywords:| Resolution:| Issue type:|DEFECT Priority:|P2 Subcomponent:|openoffice.org mailing lists Assigned to:|[EMAIL PROTECTED] Reported by:|tora
------- Additional comments from [EMAIL PROTECTED] Mon Feb 6 17:30:57 -0800 2006 ------- Thanks to CollabNet, only few emails with virus have been delivered through an @openoffice.org email address so far. A new spam filter seems to be recently introduced in the mail transfer agent of @openoffice.org. Unfortunately, some real emails become mistakenly discarded by the filter without any notice. Mail addresses ended with @openoffice.org should be reliable and all real emails should be delivered to corresponding recipients. Some participants of the OpenOffice.org project prefer to use an email address with @openoffice.org, which has a good effect on the advertisement of the OpenOffice.org project. A system administrator is requested to manage a good balance in the difficult situations: - Emails with virus have to be eliminated properly. - Spam emails should be distinguished correctly. - Real emails must not be discard at all. If the system administrator wants to discard any suspicious emails with a spam filter, he/she would be highly demanded to provide participants with an interface to set their preferences to control the filter in per-user bases. Participants in the OpenOffice.org project need a reliable email system, not an uncontrollable, unreliable system. Please consider a good suggestion, cited from the last section of chapter 1, "SpamAssassin, by Alan Schwartz (O'Reilly)." If you're an ISP that provides email service, many of your users will want -- perhaps even demand -- spam-tagging or spam-filtering of their incoming email. Other users, however, many not want their email tagged or filtered, either because they don't get much spam, don't perceive the spam they receive to be a problem, or are concerned about the possibility of a real message being mistakenly tagged as spam. Before you implement systemwide of sitewide spam-checking, consider carefully the needs of your users and your responsibilities towards them. At minimum, you must inform users (and would-be users) of any unconditional spam-checking you perform on their email. Better yet is to provide spam-tagging only for those users who opt to turn it on. Best of all is to enable each user to configure their own settings and threshold for how spam is recognized. This is doubly important if you not only tag messages for users but actually filter or block spam for them. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
