To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=67125 Issue #|67125 Summary|Cannot install 2.0.3 (error 1714) Component|Installation Version|OOo 2.0.3 Platform|PC URL| OS/Version|Windows ME Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P3 Subcomponent|ui Assigned to|of Reported by|neilparks1
------- Additional comments from [EMAIL PROTECTED] Fri Jul 7 10:34:58 -0700 2006 ------- I am currently using 2.0.2 on Win ME. I am trying to install 2.0.3, and the installation keeps failing at the same point. I have previously upgraded from 2.0 to 2.0.1 and then to 2.0.2 without encountering this problem. The installer extracts the installation files. It asks me to accept the license and enter my name and organization. It asks me to choose a Complete or a Custom installation. I choose Custom, and the selections look the same as what I have been using till now, so I don't change anything. Under Program Modules, only Writer and Calc are selected. Under Optional Components, selected items are Graphics Filters, Python UNO Bridge, and Win Explorer Extension. On the File Types screen, Word Docs and Excel Spreadsheets are checked. Again, this is what I have been using before. The installation then begins. The status bar gets about 3/4 of the way across its track, and the words "Removing Applications" appear above the status bar. That is where the installation stops. A small window pops up, saying: "The feature you are trying to use is on a network resource that is unavailable." It tells me to enter a path to "openofficeorg20.msi". The correct path is already entered. Clicking "Browse" proves it. The "Browse" finds file openofficeorg20.msi right where it should be. But the installer refuses to accept it. When I click OK, another error msg pops up telling me that the msi file it found is "not a valid installation package for the product Open Office 2.0". At that point I have no choice but to cancel. The next pop-up says: "Error 1714: The older version of OpenOffice.org 2.0 cannot be removed." --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
