To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=69924 Issue #|69924 Summary|crash when opening a document (printer driver related) Component|framework Version|OOo 2.0.3 Platform|PC URL| OS/Version|Windows 2003 Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P3 Subcomponent|ui Assigned to|tm Reported by|vyvepe
------- Additional comments from [EMAIL PROTECTED] Wed Sep 27 12:00:54 -0700 2006 ------- OO crashes when a document is being opened. This is independent from the kind of OO document (definitely happens with calc, write, drawing) and also independent from the data in the documents. The stack information was sent using Sun Microsystems Quality Feedback Agent. The IDs of the reports are r2ppr6, rcp7r6, rjp7r6. Sorry, I did not realize the problem is the same so I sent it more times. I believe now it was the same problem. The reason for the problem was probably an incorrectly installed printer on my machine. I used a remote CUPS printer on a Linux machine. It was used from my Windows XP Professional 64bit using raw protocol. When the system on the Linux machine was changed the CUPS (and the printer) was not installed. The printer driver on my windows was not uninstalled. In a different application I work with, this resulted in funny failures in DocumentProperties system call. It is possible the error codes from this or similar printer related functions are not correctly checked in OO. The problem disappeared when I uninstalled the malfunctioning printer driver. So just now I cannot simulate the error anymore. The crash happened also when and newly created document was saved. The crash happened also with OO 2.0 version. The printer driver used was some one for HP LaserJet 1200. Hope this helps. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
