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http://www.openoffice.org/issues/show_bug.cgi?id=73155
Issue #|73155
Summary|Reconsideration of read-only mode
Component|framework
Version|OOo 2.1
Platform|All
URL|
OS/Version|All
Status|NEW
Status whiteboard|
Keywords|
Resolution|
Issue type|ENHANCEMENT
Priority|P3
Subcomponent|code
Assigned to|tm
Reported by|tora
------- Additional comments from [EMAIL PROTECTED] Thu Jan 4 18:51:53 -0800
2007 -------
User scenario:
1. A citizen visits a web site of public office to obtain an application form.
2. She clicks on a link decorated with an icon of OpenDocument file format.
3. The document is successfully opened in her web browser with
OpenOffice.org,
but she cannot enter anything in it.
At this moment, many people simply close the document because it is not
editable, i.e. not usable for them. Consequently, they click on another link
decorated with an icon of Microsoft Office file format and achieve their
task.
Some people know that the document has been opened in a read-only mode and
it can be turned to be editable by clicking on an icon "Edit File" on the
tool bar of OpenOffice.org.
5. She clicks on the icon "Edit File" and gets an unwanted alert saying
"Object not accessible. The object cannot be accessed due to insufficient
user rights." accompanied with a white cross-shaped mark on a red circle.
She becomes worried about violation of access right.
6. She clicks on a button "OK" because there is no other choice.
7. She gets another message saying "This document cannot be edited, possibly
due to missing access rights. Do you want to edit a copy of the document?"
Now most people answer "No" although they know what they are doing, and they
abandon use of OpenOffice.org and go back to familiar office suite.
She got warnings about insufficient access right two times. She did not want
to violate access right. She did not want to commit a crime.
A few, well-trained, experienced OpenOffice.org users know that the warnings
can be simply ignored. They answer "Yes" to the message to make a copy of
the
document and start to edit it.
8. She clicks on a button "Yes" to get a copy of the document and
successfully
accomplishes filling a form.
9. Now she notices that an original file name of the document has been lost
and is currently named "Untitled1."
Being an experienced user, she easily succeeds in finding the original file
name by leaving her mouse pointer over the icon of OpenDocument file format
in the web page to get information on the link.
10. She types the file name by hand to save the document and eventually
achieve her task.
What we could learn from the user scenario:
What she might expect are:
1. She clicks on the link to open an application form.
2. She wants to immediately start filling the document.
3. She wants to save it with its original file name or similar name.
Realities:
a) She gets interrupted with unwanted warning messages two times.
b) The messages are enough to make her worried about violation of access
right.
c) The original file name has been lost upon her saving the document.
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