To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80862
Issue #|80862
Summary|OOo closes abruptly when closing Internet Explorer (IE
|)
Component|framework
Version|OOo 2.2.1
Platform|PC
URL|
OS/Version|Windows, all
Status|UNCONFIRMED
Status whiteboard|
Keywords|
Resolution|
Issue type|DEFECT
Priority|P3
Subcomponent|code
Assigned to|tm
Reported by|gnustavo
------- Additional comments from [EMAIL PROTECTED] Mon Aug 20 17:54:54 +0000
2007 -------
This problem occurs in some Windows machines but not in others. It
also only occurs with IE. Using firefox I cannot reproduce it. So
far I'm unable to figure out what makes these machines susceptible.
The problem is easily reproduced:
- Fire up Internet Explorer
- Open any page containing a link to a OOo file (.odt, .ods, whatever)
- Click on the link and wait for OOo to open the document
- Close the IE window and see that the OOo window closes abruptly shortly
thereafter
This is a problem because some applications use IE to open any HTTP
link. For example, when a user reads an email in Outlook 2000 and
clicks on a link to a OOo file, Outlook fires up an IE process to open
the link. Then IE fires up an OOo instance to open the file. Then IE
exits and causes OOo to close too in a fraction of a second, leaving
no time for the user to actually read the document. So far, we're
telling the users to either switch to firefox as the default browser
or to copy the link URL and paste it manually in a IE windows that can
be left open until after reading the document.
I've seen the problem in a few machines. This is the configuration of
a particular one:
CPU: Pentium 4 3.00GHz
RAM: 256MB
OS: Windows XP Professional SP2 (Portuguese)
IE: 6.0.2900.2180.xpsp_sp2_gdr.070227-2254
OOo: 2.2.1 (Portuguese language pack)
I'm going to attach a file generated by procmon
(http://www.microsoft.com/technet/sysinternals/utilities/processmonitor.mspx)
which captured the syscalls and registry activities of the processes
involved: iexplore.exe and soffice.bin. (There were also a
soffice.exe process but procmon didn't catch any activity from it.) I
started the capture when the IE and OOo windows were already open,
just before I closed IE via "File -> Exit".
When I run procmon on a machine that doesn't suffer from this problem
I don't see any activity from the OOo processes.
Just before submitting this issue I upgraded IE to version 7.0.5730.11
and tried again. The problem still happens with IE7.
Gustavo.
---------------------------------------------------------------------
Please do not reply to this automatically generated notification from
Issue Tracker. Please log onto the website and enter your comments.
http://qa.openoffice.org/issue_handling/project_issues.html#notification
---------------------------------------------------------------------
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]
---------------------------------------------------------------------
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]
