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User jobin changed the following: What |Old value |New value ================================================================================ Status|NEW |RESOLVED -------------------------------------------------------------------------------- Resolution| |FIXED -------------------------------------------------------------------------------- ------- Additional comments from [EMAIL PROTECTED] Wed Aug 22 06:12:40 +0000 2007 ------- Pjanik and Stefan, Harsha had attempted to provide you the Root Cause of the behavior you had come across when performing IZ operations. As stated this is due to the cronjob which is scheduled every Thursday 21 hrs PDT ( Friday 04 hrs GMT ) for taking database dump. We do know in one of the previous similar issue we had stated to run the cron job during weekends to avoid running into this situation however we have noticed that we have to run these cron operation at the mentioned date/time otherwise we were unable to prepare the reports for the week . However the good news is that our engineers are very close on coming up with an alternative approach of preparing the reports instead of using the tedious approach of locking IZ component. ETA for the new approach to be carried out is 3-4 weeks until which we would have to keep running this cron job at the date/time mentioned. Resolving this issue as the Root Cause has been provided . --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]