To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=82812 Issue #|82812 Summary|Error 1714. Older version OO2.3 not removeable Component|Installation Version|OOo 2.3 Platform|PC URL| OS/Version|Windows 2000 Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P3 Subcomponent|ui Assigned to|of Reported by|re00001
------- Additional comments from [EMAIL PROTECTED] Sat Oct 20 12:07:34 +0000 2007 ------- During installation of OO 2.3, after first steps of unpacking, selection of package, installation starts with message "The program features You selected are beeing installed.." Below says: "Status: Removing applications" and after two thirds of process bar comes error message: Error 1714. The older version of OpenOffice.org 2.3 cannot be removed. Contact your technical support group. I've read another issue on subject 1714. The advice there tells to run MSI clear setup utility. So I've run msicuu.exe. This presents a list to remove. But OO 2.3 is not in the list. And after all this didn't help either. I'm so sad as wanted to migrate from OO2.2 to OO2.3. Doing this and with the error the fact now is I have no OpenOffice at all... Thanks for Your help in advance. Regards Heinrich --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]