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http://www.openoffice.org/issues/show_bug.cgi?id=82812
                 Issue #|82812
                 Summary|Error 1714. Older version OO2.3 not removeable
               Component|Installation
                 Version|OOo 2.3
                Platform|PC
                     URL|
              OS/Version|Windows 2000
                  Status|UNCONFIRMED
       Status whiteboard|
                Keywords|
              Resolution|
              Issue type|DEFECT
                Priority|P3
            Subcomponent|ui
             Assigned to|of
             Reported by|re00001





------- Additional comments from [EMAIL PROTECTED] Sat Oct 20 12:07:34 +0000 
2007 -------
During installation of OO 2.3, after first steps of unpacking, selection of
package, installation starts with message "The program features You selected are
beeing installed.." Below says: "Status: Removing applications" and after two
thirds of process bar comes error message:
Error 1714.
The older version of OpenOffice.org 2.3 cannot be removed. Contact your
technical support group.

I've read another issue on subject 1714. The advice there tells to run MSI clear
setup utility. So I've run msicuu.exe. This presents a list to remove. But OO
2.3 is not in the list. And after all this didn't help either.

I'm so sad as wanted to migrate from OO2.2 to OO2.3. Doing this and with the
error the fact now is I have no OpenOffice at all...

Thanks for Your help in advance.
Regards
Heinrich

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