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------- Additional comments from [EMAIL PROTECTED] Tue Apr 1 13:31:14 +0000 2008 ------- Hi, this is Anjali Parmar (from India) and I am facing a similar problem with envelopes. (I had posted a similar response to another issue - ID 66434 - that pointed to the same problem, so I am repeating it here too) OpenOffice version: 2.4.0 Application: Writer Platform: PC (Intel P-IV 1.7 GHz) OS: Windows XP SP2 The primary problem is with printing the envelope with my HP 656c printer. Before going any further, let me first give a short description of what WORKED for me: 1.) I have been using MS Word to create a user-defined envelope 2.) The envelope page measured 24cm width x 11cm height in Landscape mode 3.) During printing, I aligned the envelope to the RIGHT face of the printer tray, as I did with all other documents. The stuff printed accurately. Now, after I have installed OOo Writer 2.4.0 just two days back, I wanted to do the same. So... 1.) I created a file, went to page setup, and entered the width as 24.0 cm and height as 11.0 cm in Landscape mode. Top margin is 2.5 and left margin is 10.0. 2.) Rest everything is set to default. I open the file (say envelope.odt) entered a text and started printing a page. Note that I have used the same printer with the system driver that I had earlier used with MS Word. No printer setting has been modified. Also note that the page is NOT defined as envelope in OOo Writer, only as a USER page. The procedure is as follows: 1.) Open the printer tray 2.) Feed an envelope page with its LONGER side aligned to the direction of feed 3.) The longer side of the page is TOUCHING the RIGHT face of the printer tray When the print command is given, I observe the following: 1.) The paper is drawn in, there is sound of printing 2.) The envelope comes out, but... NOTHING IS PRINTED... THE WHOLE PAGE IS BLANK 3.) I test the same with an A4 paper, and I see that the text IS printed but on the LEFT side of the printer tray. This is unusual and buggy because by default, all documents in OOo Writer and MS Word (at least in my PC) print with reference to the RIGHT hand of the printer. That is, if I align the page with the RIGHT face of the printer tray, the LEFT margin of the page will be maintained. But when the ENVELOPE is inserted, OOo Writer ignores the RIGHT face and starts printing from the LEFT face, as a result, the ink does not 'fall' on the actual envelope, and despite the printer ACTUALLY printing, the envelope comes out blank. Workaround: In Format -> Page settings, I specify an A4 page in Landscape mode. The margins are set wildly to the LOWER RIGHT of the page where text is to be entered. This is because Writer behaves 'better' with A4 paper than with the envelope paper. NOW, if I feed the bare envelope into the printer (not an A4 paper)... voila, the print is immaculate. Why the problem affects me severely: 01-Apr-2008 is the beginning of a new financial year, and I had personally planned to dump MS Office and switch COMPLETELY and FULLY to OpenOffice. So I created new documents and templates to transfer all my work into OOo documents. Alas, I bumped into this nasty envelope problem where the page appears OK in the Print Preview, but when you actually go ahead and print it, it doesn't. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
