To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=95107 Issue #|95107 Summary|Java updates cause OOo crash upon opening Component|framework Version|680m17 Platform|PC URL| OS/Version|Windows XP Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P3 Subcomponent|code Assigned to|tm Reported by|beartenor1
------- Additional comments from [EMAIL PROTECTED] Sat Oct 18 03:39:34 +0000 2008 ------- OOo runs fine until Sun updates the JRE. Then all OOo applications fail to start with unexpected java error. This has happened three times now. Running repair will not fix the error. A complete uninstall and reinstall is required. Contents of hs_err_pid.log file attempting to open writer document: # # An unexpected error has been detected by Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x5f4650a2, pid=1008, tid=2840 # # Java VM: Java HotSpot(TM) Client VM (10.0-b19 mixed mode, sharing windows-x86) # Problematic frame: # C [unoxml680mi.dll+0x150a2] # # If you would like to submit a bug report, please visit: # http://java.sun.com/webapps/bugreport/crash.jsp # The crash happened outside the Java Virtual Machine in native code. # See problematic frame for where to report the bug. # --------------- T H R E A D --------------- Current thread (0x0dd2c400): JavaThread "Thread-19" [_thread_in_native, id=2840, stack(0x00680000,0x01010000)] siginfo: ExceptionCode=0xc0000005, reading address 0x00000020 Registers: EAX=0x00000000, EBX=0x00000000, ECX=0x0100f2b4, EDX=0x003723e8 ESP=0x0100f290, EBP=0x0100f2c0, ESI=0x0100f330, EDI=0x00000000 EIP=0x5f4650a2, EFLAGS=0x00010216 Top of Stack: (sp=0x0100f290) 0x0100f290: 0100f324 00000003 0100f330 00000001 0x0100f2a0: 0100f50c 63c81c6a 00000000 0db2d908 0x0100f2b0: 5f46508d 0100f2dc 5f47fe74 ffffffff 0x0100f2c0: 0100f2e8 5f464e2d 0dae0e30 0100f2d8 0x0100f2d0: 0100f324 0100f460 00000000 0100f3ac 0x0100f2e0: 5f47fe3e ffffffff 0100f304 63111bca 0x0100f2f0: 0dae0e30 0100f340 0100f324 0100f460 0x0100f300: 00000001 0100f3bc 63111ee4 0dae0e30 Instructions: (pc=0x5f4650a2) 0x5f465092: 57 ff 75 10 33 db 89 5d e8 e8 0d 18 ff ff 8b f8 0x5f4650a2: ff 77 20 e8 96 c6 00 00 8b f0 3b f3 59 59 75 1b Stack: [0x00680000,0x01010000], sp=0x0100f290, free space=9788k Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code) C [unoxml680mi.dll+0x150a2] C [unoxml680mi.dll+0x14e2d] C [msci_uno.dll+0x1bca] C [msci_uno.dll+0x1ee4] C [msci_uno.dll+0x22e2] C [java_uno.dll+0x5587] C [java_uno.dll+0x5ace] v ~BufferBlob::Interpreter v ~BufferBlob::Interpreter v ~BufferBlob::Interpreter v ~BufferBlob::Interpreter v ~BufferBlob::Interpreter v ~BufferBlob::Interpreter v ~BufferBlob::StubRoutines (1) Java frames: (J=compiled Java code, j=interpreted, Vv=VM code) v ~BufferBlob::Interpreter v ~BufferBlob::Interpreter v ~BufferBlob::Interpreter v ~BufferBlob::Interpreter v ~BufferBlob::Interpreter v ~BufferBlob::Interpreter v ~BufferBlob::StubRoutines (1) --------------- P R O C E S S --------------- Java Threads: ( => current thread ) =>0x0dd2c400 JavaThread "Thread-19" [_thread_in_native, id=2840, stack(0x00680000,0x01010000)] 0x0dd1f800 JavaThread "Thread-4" daemon [_thread_blocked, id=3476, stack(0x0de60000,0x0e7f0000)] 0x01ef9400 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2464, stack(0x0c7b0000,0x0d140000)] 0x01eeb400 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3028, stack(0x0be20000,0x0c7b0000)] 0x01eea000 JavaThread "Attach Listener" daemon [_thread_blocked, id=3880, stack(0x0b490000,0x0be20000)] 0x01ee9400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2700, stack(0x0ab00000,0x0b490000)] 0x01ee5000 JavaThread "Finalizer" daemon [_thread_blocked, id=1212, stack(0x0a170000,0x0ab00000)] 0x01ee0c00 JavaThread "Reference Handler" daemon [_thread_blocked, id=568, stack(0x097e0000,0x0a170000)] Other Threads: 0x01edf800 VMThread [stack: 0x08e50000,0x097e0000] [id=2136] 0x01efa400 WatcherThread [stack: 0x0d140000,0x0dad0000] [id=2212] VM state:not at safepoint (normal execution) VM Mutex/Monitor currently owned by a thread: None Heap def new generation total 960K, used 547K [0x22970000, 0x22a70000, 0x22e50000) eden space 896K, 53% used [0x22970000, 0x229e8d18, 0x22a50000) from space 64K, 99% used [0x22a60000, 0x22a6fff8, 0x22a70000) to space 64K, 0% used [0x22a50000, 0x22a50000, 0x22a60000) tenured generation total 4096K, used 1335K [0x22e50000, 0x23250000, 0x26970000) the space 4096K, 32% used [0x22e50000, 0x22f9dc50, 0x22f9de00, 0x23250000) compacting perm gen total 12288K, used 944K [0x26970000, 0x27570000, 0x2a970000) the space 12288K, 7% used [0x26970000, 0x26a5c058, 0x26a5c200, 0x27570000) ro space 8192K, 62% used [0x2a970000, 0x2ae728e8, 0x2ae72a00, 0x2b170000) rw space 12288K, 52% used [0x2b170000, 0x2b7b85d8, 0x2b7b8600, 0x2bd70000) Dynamic libraries: 0x00400000 - 0x00676000 C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN 0x7c900000 - 0x7c9af000 C:\WINDOWS\system32\ntdll.dll 0x7c800000 - 0x7c8f6000 C:\WINDOWS\system32\kernel32.dll 0x5ef60000 - 0x5f1ae000 C:\Program Files\OpenOffice.org 2.4\program\vcl680mi.dll 0x60fa0000 - 0x60fd5000 C:\Program Files\OpenOffice.org 2.4\program\sot680mi.dll 0x5f7a0000 - 0x5f802000 C:\Program Files\OpenOffice.org 2.4\program\tl680mi.dll 0x66600000 - 0x6661e000 C:\Program Files\OpenOffice.org 2.4\program\cppu3.dll 0x7c340000 - 0x7c396000 C:\Program Files\OpenOffice.org 2.4\program\MSVCR71.dll 0x62110000 - 0x622b9000 C:\Program Files\OpenOffice.org 2.4\program\sal3.dll 0x5f290000 - 0x5f2a8000 C:\Program Files\OpenOffice.org 2.4\program\uwinapi.dll 0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll 0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll 0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll 0x77e70000 - 0x77f02000 C:\WINDOWS\system32\RPCRT4.dll 0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll 0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll 0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll 0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll 0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\WSOCK32.dll 0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll 0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll 0x71b20000 - 0x71b32000 C:\WINDOWS\system32\MPR.dll 0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll 0x60e20000 - 0x60eae000 C:\Program Files\OpenOffice.org 2.4\program\stlport_vc7145.dll 0x7c3a0000 - 0x7c41b000 C:\Program Files\OpenOffice.org 2.4\program\MSVCP71.dll 0x5eee0000 - 0x5eeee000 C:\Program Files\OpenOffice.org 2.4\program\vos3MSC.dll 0x67b60000 - 0x67ba1000 C:\Program Files\OpenOffice.org 2.4\program\basegfx680mi.dll 0x64d60000 - 0x64d68000 C:\Program Files\OpenOffice.org 2.4\program\i18nisolang1MSC.dll 0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\SHELL32.dll 0x5f320000 - 0x5f369000 C:\Program Files\OpenOffice.org 2.4\program\utl680mi.dll 0x620f0000 - 0x620f6000 C:\Program Files\OpenOffice.org 2.4\program\salhelper3MSC.dll 0x667c0000 - 0x6683e000 C:\Program Files\OpenOffice.org 2.4\program\comphelp4MSC.dll 0x66590000 - 0x665e8000 C:\Program Files\OpenOffice.org 2.4\program\cppuhelper3MSC.dll 0x5f6e0000 - 0x5f717000 C:\Program Files\OpenOffice.org 2.4\program\ucbhelper4MSC.dll 0x63f50000 - 0x64022000 C:\Program Files\OpenOffice.org 2.4\program\icuuc36.dll 0x64190000 - 0x64b42000 C:\Program Files\OpenOffice.org 2.4\program\icudt36l.dll 0x76380000 - 0x76385000 C:\WINDOWS\system32\MSIMG32.dll 0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV 0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.dll 0x60b10000 - 0x60b8b000 C:\Program Files\OpenOffice.org 2.4\program\svl680mi.dll 0x60910000 - 0x60af6000 C:\Program Files\OpenOffice.org 2.4\program\svt680mi.dll 0x5f820000 - 0x5f92c000 C:\Program Files\OpenOffice.org 2.4\program\tk680mi.dll 0x63a00000 - 0x63a15000 C:\Program Files\OpenOffice.org 2.4\program\jvmfwk3.dll 0x63680000 - 0x63755000 C:\Program Files\OpenOffice.org 2.4\program\libxml2.dll 0x61380000 - 0x61595000 C:\Program Files\OpenOffice.org 2.4\program\sfx680mi.dll 0x651b0000 - 0x651f7000 C:\Program Files\OpenOffice.org 2.4\program\fwe680mi.dll 0x65170000 - 0x65192000 C:\Program Files\OpenOffice.org 2.4\program\fwi680mi.dll 0x62000000 - 0x620aa000 C:\Program Files\OpenOffice.org 2.4\program\sb680mi.dll 0x5eb10000 - 0x5eb5b000 C:\Program Files\OpenOffice.org 2.4\program\xcr680mi.dll 0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.dll 0x63cb0000 - 0x63cb9000 C:\Program Files\OpenOffice.org 2.4\program\j680mi_g.dll 0x63a30000 - 0x63a39000 C:\Program Files\OpenOffice.org 2.4\program\jvmaccess3MSC.dll 0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll 0x5d090000 - 0x5d12a000 C:\WINDOWS\system32\comctl32.dll 0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll 0x63000000 - 0x63013000 C:\WINDOWS\system32\SynTPFcs.dll 0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime 0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL 0x63110000 - 0x6311d000 C:\Program Files\OpenOffice.org 2.4\program\msci_uno.dll 0x66e70000 - 0x66ec3000 C:\Program Files\OpenOffice.org 2.4\program\bootstrap.uno.dll 0x626e0000 - 0x626f7000 C:\Program Files\OpenOffice.org 2.4\program\reg3.dll 0x60cd0000 - 0x60ce3000 C:\Program Files\OpenOffice.org 2.4\program\store3.dll 0x5f430000 - 0x5f436000 C:\Program Files\OpenOffice.org 2.4\program\unsafe_uno_uno.dll 0x62920000 - 0x62927000 C:\Program Files\OpenOffice.org 2.4\program\purpenvhelper3MSC.dll 0x66690000 - 0x667a9000 C:\Program Files\OpenOffice.org 2.4\program\configmgr2.uno.dll 0x60d00000 - 0x60d11000 C:\Program Files\OpenOffice.org 2.4\program\stocservices.uno.dll 0x5fb00000 - 0x5fb0a000 C:\Program Files\OpenOffice.org 2.4\program\sysmgr1.uno.dll 0x620c0000 - 0x620e0000 C:\Program Files\OpenOffice.org 2.4\program\sax.uno.dll 0x63460000 - 0x63469000 C:\Program Files\OpenOffice.org 2.4\program\localebe1.uno.dll 0x67af0000 - 0x67af9000 C:\Program Files\OpenOffice.org 2.4\program\behelper.uno.dll 0x60f30000 - 0x60f4c000 C:\Program Files\OpenOffice.org 2.4\program\spl680mi.dll 0x5f730000 - 0x5f754000 C:\Program Files\OpenOffice.org 2.4\program\ucb1.dll 0x64fd0000 - 0x64fe6000 C:\Program Files\OpenOffice.org 2.4\program\fwl680mi.dll 0x5f5d0000 - 0x5f5ff000 C:\Program Files\OpenOffice.org 2.4\program\ucpfile1.dll 0x65000000 - 0x65155000 C:\Program Files\OpenOffice.org 2.4\program\fwk680mi.dll 0x63c40000 - 0x63c49000 C:\Program Files\OpenOffice.org 2.4\program\javaloader.uno.dll 0x63c10000 - 0x63c24000 C:\Program Files\OpenOffice.org 2.4\program\javavm.uno.dll 0x5eec0000 - 0x5eec9000 C:\Program Files\OpenOffice.org 2.4\program\wininetbe1.uno.dll 0x78050000 - 0x78120000 C:\WINDOWS\system32\wininet.dll 0x04340000 - 0x04349000 C:\WINDOWS\system32\Normaliz.dll 0x78000000 - 0x78045000 C:\WINDOWS\system32\iertutil.dll 0x76ee0000 - 0x76f1c000 C:\WINDOWS\system32\RASAPI32.dll 0x76e90000 - 0x76ea2000 C:\WINDOWS\system32\rasman.dll 0x5b860000 - 0x5b8b5000 C:\WINDOWS\system32\NETAPI32.dll 0x76eb0000 - 0x76edf000 C:\WINDOWS\system32\TAPI32.dll 0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll 0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll 0x769c0000 - 0x76a74000 C:\WINDOWS\system32\USERENV.dll 0x77c70000 - 0x77c94000 C:\WINDOWS\system32\msv1_0.dll 0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll 0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll 0x722b0000 - 0x722b5000 C:\WINDOWS\system32\sensapi.dll 0x6d7c0000 - 0x6da10000 C:\Program Files\Java\jre1.6.0_04\bin\client\jvm.dll 0x6d270000 - 0x6d278000 C:\Program Files\Java\jre1.6.0_04\bin\hpi.dll 0x6d770000 - 0x6d77c000 C:\Program Files\Java\jre1.6.0_04\bin\verify.dll 0x6d310000 - 0x6d32f000 C:\Program Files\Java\jre1.6.0_04\bin\java.dll 0x6d7b0000 - 0x6d7bf000 C:\Program Files\Java\jre1.6.0_04\bin\zip.dll 0x63c80000 - 0x63c96000 C:\Program Files\OpenOffice.org 2.4\program\java_uno.dll 0x6d570000 - 0x6d583000 C:\Program Files\Java\jre1.6.0_04\bin\net.dll 0x71a50000 - 0x71a8f000 C:\WINDOWS\system32\mswsock.dll 0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll 0x58d40000 - 0x58d47000 C:\WINDOWS\System32\wship6.dll 0x6d590000 - 0x6d599000 C:\Program Files\Java\jre1.6.0_04\bin\nio.dll 0x654f0000 - 0x65517000 C:\Program Files\OpenOffice.org 2.4\program\filterconfig1.dll 0x64fa0000 - 0x64fb5000 C:\Program Files\OpenOffice.org 2.4\program\fwm680mi.dll 0x65530000 - 0x6553c000 C:\Program Files\OpenOffice.org 2.4\program\fileacc.dll 0x5f450000 - 0x5f497000 C:\Program Files\OpenOffice.org 2.4\program\unoxml680mi.dll VM Arguments: jvm_args: abort -Dorg.openoffice.native= -Duser.language=en -Duser.country=US -Dappletviewer.security.mode=host -Dstardiv.security.disableSecurity=false java_command: <unknown> Launcher Type: generic Environment Variables: PATH=C:\Program Files\OpenOffice.org 2.4\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\ATI Control Panel;c:\cygwin\bin;c:\cygwin\sbin;c:\cygwin\usr\bin;c:\cygwin\usr\sbin;C:\Program Files\mplayer;C:\Program Files\WinSCP3\;C:\Program Files\Common Files\GTK\2.0\bin;C:\Program Files\GNU\GnuPG;C:\Program Files\jEdit;C:\Program Files\LilyPond\usr\bin;C:\Program Files\LilyPond\usr\bin;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\hdparm\bin USERNAME=Paul Harouff OS=Windows_NT PROCESSOR_IDENTIFIER=x86 Family 15 Model 15 Stepping 0, AuthenticAMD --------------- S Y S T E M --------------- OS: Windows XP Build 2600 Service Pack 3 CPU:total 1 (1 cores per cpu, 1 threads per core) family 15 model 15 stepping 0, cmov, cx8, fxsr, mmx, sse, sse2, mmxext, 3dnow, 3dnowext Memory: 4k page, physical 1047024k(401768k free), swap 946776k(448596k free) vm_info: Java HotSpot(TM) Client VM (10.0-b19) for windows-x86 JRE (1.6.0_04-b12), built on Dec 14 2007 00:51:20 by "java_re" with MS VC++ 7.1 time: Fri Oct 17 21:33:23 2008 elapsed time: 4 seconds --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. 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