To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=99029
User nicklevinson changed the following:
What |Old value |New value
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Component|Word processor |framework
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Status|CLOSED |UNCONFIRMED
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Priority|P2 |P1
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QA contact|iss...@sw |iss...@framework
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Resolution|WORKSFORME |
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Version|OOo 2.4.0 |OOo 3.0.1
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------- Additional comments from nicklevin...@openoffice.org Wed Feb 11
07:19:57 +0000 2009 -------
It still crashed, so I've reopened this issue.
I installed 3.0.1. I used gedit to open the suspect email text copy and 2
nonsuspect email text copies (one earlier and one later), each in a separate
gedit document. With each, I selected all, copied, alt-tabbed to Writer 3.0.1,
pasted, and scrolled to the top. With the nonsuspect texts, I could scroll down,
too. But the suspect text did not allow scrolling down because the insertion
point had frozen. Menubar menus refused to open. Only the service menu opened
and worked, and I used it to move the WEriter document to the next workspace
down, but there only the titlebar showed up. The close box produced the Force
Quit dialog.
That's similar to what happened with 2.4.0 in a retest like the above, with
freezing taking different forms, including in one case the disappearance of
scroll bars, the menubar, and all toolbars.
I did not customize 3.0.1. If installing it carries customizations forward from
2,.4, then those were present.
Closing gedit after pasting into Writer 3.0.1 but before trying to scroll up
made no difference.
The browser doesn't matter. Copying from gedit 2.10.2 also causes the crash.
My guess as to the cause is that a string is used by Writer or OOo for an
internal meaning, and the string's coincident appearance in pasted or typed text
confuses Writer or OOo. If so, the solution is to code OOo or Writer to alter
how the user-supplied string is represented internally so OOo or Writer does not
see it literally and then restore it when saving, displaying, or printing, so
the user never learns of the change in representation. That raises a risjk that
a user will inseryt a string that coincides with the altered form; the solution
to that is to create on the fly a delimiter having no other meaning within OOo
or Writer and not found in the user's input and then not attempt to restore
whatever is so delimited.
I now withdraw my offer to send you the string, since I now wonder if it might
contain confidential content. Instead, to support open source coding and
research, perhaps one of us could create a 7-10MB Calc spreadsheet with
formulas, convert it to Excel 97 format, attach it to an email to an appropriate
recipient (the best is a real recipient whose account has an under-10MB limit on
an attachment to be received and the second best is a real domain with a fake
username), email it from a Yahoo account, await the delivery failure (which
might take up to 5 days), hope the attachment is returned inline (not as an
attachment any longer) and represented internally as a gob of gibberish, and see
if the new gob crashes Writer like the old gob did. If you want me to create the
spreadsheet, let me know where to send it and what the attachment size limit is.
As I noted in my first post, I wasn't requesting a repair to 2.x, only for
future versions if it hadn't already been fixed in the interim, and it hadn't
been.
As to P2/P1, I did another test in OOo 3.0.1: I opened both Calc and Writer and
induced the crash. Crashing Writer also crashed Calc. So, it crashes "the whole
product" (http://www.openoffice.org/scdocs/ddIssues_EnterModify.html#priority).
That makes it P1. And, also because 2 apps crashed from 1 pasting, I changed the
component from WEriter to framework. I also updated the OOo version on this
report.
Thanks.
--
Nick
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