To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=100470 Issue #|100470 Summary|CAN'T UNINSTALL 310m5 - CAN'T INSTALL 310m5 or 310m7 Component|Installation Version|OOO310m5 Platform|PC URL| OS/Version|Windows Vista Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P1 Subcomponent|www Assigned to|of Reported by|komnik
------- Additional comments from kom...@openoffice.org Mon Mar 23 00:39:46 +0000 2009 ------- OOO310m5 installed on Win Vista Enterprise SP1. Everything was working fine for about a week. The problem arrived when: 1. I clicked the button for automatic update. 2. OOO310m7 was downloaded, and unpacked at my desktop. 3. When the install dialog appeared a I got this message dialog: "Please exit OOo-dev 3.1 and the OOo-dev 3.1 Quickstarter before you continue. If you are using a multiuser system, also make sure that no other user has OOO- dev 3.1 open" 4. I closed the Quickstarter at the task bar. 5. The install app crashed. 6. I launched once more the installation from the desktop files, this is m7. The same message appeared and no changes to the installation were made. 7. I launched several times at ControlPanel/ProgramsAndFeatures the installation file first with option Uninstall, then with option Repair. I get the same message as above. 8. I deleted the directory C:/Program Files/OOo-dev and everything relevant I found in my AppData/Local or AppData/Roaming. 8. I even launched again the old "OOo-Dev_OOO310_m5_Win32Intel_install_en- US.exe". I am still getting the same as above message: "exit OOo and ... Quickstarter". So the situation is that I cannot finish uninstall of m5 neither can I install m5 or m7. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: issues-unsubscr...@installation.openoffice.org For additional commands, e-mail: issues-h...@installation.openoffice.org --------------------------------------------------------------------- To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
