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User metaed changed the following: What |Old value |New value ================================================================================ Status|CLOSED |UNCONFIRMED -------------------------------------------------------------------------------- Resolution|WORKSFORME | -------------------------------------------------------------------------------- ------- Additional comments from met...@openoffice.org Mon Sep 28 15:42:50 +0000 2009 ------- Inventory of software which meets that description on target system: - Spybot SD - Windows Defender - Avast Antivirus The programs listed above were already installed and active prior to the install of OO.o 3.1 (previous release). The 3.1 install completed with no problem, so was apparently unaffected by the presence of these programs. This is according to the build book I maintain. I tried the suggested workaround. I deactivated all of the above and confirmed that I had successfully deactivated them. I performed a line-by-line review of the process tree and the list of running services to be sure all associated processes and services were successfully stopped. When I repeated the install of 3.1.1, I was still able to reproduce the problem. Based on the success of the 3.1 install in the presence of these programs, and based on the failure of the 3.1.1 install in their absence, I doubt that a virus scanner or other similar application is blocking the install. Best wishes, Edward --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: issues-unsubscr...@installation.openoffice.org For additional commands, e-mail: issues-h...@installation.openoffice.org --------------------------------------------------------------------- To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org