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------- Additional comments from bi...@openoffice.org Sun Dec 27 04:25:32 +0000 2009 ------- I also had a problem in Windows 7 and Vista after uninstalling OOo 3.2 RC1 and reinstalling OOo 3.1.1, but deleting the OpenOffice.org user profile folder didn't help. After reinstalling OOo 3.1.1, right-clicking on a DOC file in Explorer produced a Runtime Error: Program: C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. Deleting the OpenOffice.org user profile folder didn't help. When OOo 3.1.1 was then uninstalled, several files were seen remaining in the OpenOffice.org Program Files folder. If OOo 3.1.1 was reinstalled without deleting these files, the Runtime Error would reoccur. If the files were deleted before reinstalling OOo 3.1.1, the Runtime Error did not occur and OOo 3.1.1 would again open DOC files. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org --------------------------------------------------------------------- To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org