To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=111718 Issue #|111718 Summary|Paper size problem Component|framework Version|OOo 3.2 Platform|PC URL| OS/Version|Windows XP Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P3 Subcomponent|code Assigned to|tm Reported by|balg
------- Additional comments from b...@openoffice.org Thu May 20 05:08:50 +0000 2010 ------- Im having problems with the paper size handling of open office. my printer (HP M1319f) only prints to letter size even if in open office its in another size (Long bond 8.5 x 13 inches). I was able to trace that the problem was with open office since I saved the document to xls format and opened it with excel and it printed fine. I then tried to open the same xls format in open office to see if it will now print fine. it still didn't, it only printed to letter size. Also, I noticed that when I opened the file in excel the paper size was adjusted to letter (8.5 x 11 inches) instead of 8.5 x 13 inches. I had to change the paper size in excel before printing it again. saved the document, opened it in open office (it reported the size to be 8.5 x 13) but upon printing, it only printed to letter size. This is actually not the first time I encountered this problem. I also encountered the same problem on another computer which was also using open office 3.2. same problem, it would only print to letter size. however, in that case, I was able to employ a quick fix by simply using a custom size since open office detects 8.5 x 13 as long bond and I'm guessing the printer didn't recognize Long bond so it printed to letter. what I did in that instance was to resize the paper to 8.5 x 13.1 inches and adjusted the margins by adding .1 either on the top or bottom. That solved the problem. however, the same fix didn't work on this computer. it still printed to letter size. for now, I have removed open office 3.2 on this computer and will try to install open office 3.1 since everything was working ok on 3.1 here are screenshots. first one is from excel the second one the same document printed from open office calc http://img23.imageshack.us/img23/9200/test1excel.jpg http://img189.imageshack.us/img189/379/testopenoffice.jpg --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org --------------------------------------------------------------------- To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
