To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=111976 Issue #|111976 Summary|No Default Printer Found Component|Presentation Version|OOO310m19 Platform|PC URL| OS/Version|All Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P3 Subcomponent|printing Assigned to|graphicsneedsconfirm Reported by|auscamsmith
------- Additional comments from auscamsm...@openoffice.org Tue Jun 1 02:43:08 +0000 2010 ------- At best, this could be described as a misleading error message, but ultimately the problem is an "unhelpful feature". Earlier today, I was printing successfully from Impress on my Samsung CLX-3175. There was a small issue which I phoned Samsung and they suggested upgrading my printer driver, so I did. I didn't realise the problem this would cause with Open Office if I did this with Impress open (even though I was not printing with it at the time). After installation of the new driver, I was unable to print on this printer from within Impress (file type .odp). When using the File > Print option, I would get an error message saying "No default printer found". Clicking OK on this error message took me to the printer selection screen, with default printer selected but both the "OK" and "Properties..." buttons were greyed out. Fortunately, I tried a work-around based on problem 4878 (which describes a similar issue going back to version 1.0.0). Unfortunately, this took a long time for me to find and was quite frustrating. The workaround was as follows; 1 - Pause printing on a second printer on the PC 2 - Get Impress to print the document to that printer 3 - Once finished, delete the spooled job from the second printer 4 - Manually select the default printer to print to 5 - Now printing is available Please email me if you need any more information (but also check issue 4878, as it describes the problem well - my issue simply describes how to create the problem in the first place). --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: issues-unsubscr...@graphics.openoffice.org For additional commands, e-mail: issues-h...@graphics.openoffice.org --------------------------------------------------------------------- To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
