To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=112011 Issue #|112011 Summary|OOo has crashed!: Paste this report into your bugrepor |t Component|Word processor Version|OOo 3.1.1 Platform|All URL| OS/Version|Linux Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P3 Subcomponent|open-import Assigned to|writerneedsconfirm Reported by|billvblynco
------- Additional comments from billvbly...@openoffice.org Tue Jun 1 17:05:58 +0000 2010 ------- I recently upgraded from 2.2 to 3.1.1 using the YUM updater after un-installing 2.2 rpm packages. When a user now opens a previously saved document, it crashes with this report. Several different documents have had the same problem. It will open after a failed recovery then fail on the next open attempt. If the application is launched first, the document will open without any difficulty. The application has to be launched twice before the actual wordprocessor or calc program will appear on the screen. (I) x.org loaded video driver of... (II) Loading /usr/lib/xorg/modules/drivers/radeon_drv.so (II) Loading /usr/lib/xorg/modules/drivers/ati_drv.so (II) Reloading /usr/lib/xorg/modules/drivers/radeon_drv.so (--) Depth 24 pixmap format is 32 bpp (III) Desktop is: GNOME (IV) openoffice.org-kde version is: package openoffice.org-kde is not installed (V) libgcj version is: libgcj-4.1.2-48.el5-i386 (VI) kernel is: Linux 2.6.18-164.10.1.el5 #1 SMP Wed Dec 30 18:35:37 EST 2009 i686 i686 i386 (VII) OpenOffice.org core rpm version is: openoffice.org-core-3.1.1-19.5.el5-i386 (VIII) accessibility is: false (IX) gtk theme is: Clearlooks (X) icon theme is: Clearlooks (XI) metacity theme is: Clearlooks (XII) redhat release is: CentOS release 5.5 (Final) (XIII) LANG is: en_US.UTF-8 ...start free space details ... Filesystem 1K-blocks Used Available Use% Mounted on /dev/mapper/VolGroup00-LogVol05 21416524 14009152 6319692 69% /home /dev/mapper/BMD3-Root 29769796 16147912 12109644 58% / ...end free space details ... ...start (default) java details ... java version "1.4.2" gij (GNU libgcj) version 4.1.2 20080704 (Red Hat 4.1.2-48) Copyright (C) 2006 Free Software Foundation, Inc. This is free software; see the source for copying conditions. There is NO warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. ...end (default) java details ... ...start sestatus details ... SELinux status: enabled SELinuxfs mount: /selinux Current mode: enforcing Mode from config file: enforcing Policy version: 21 Policy from config file: targeted ...end sestatus details ... ...start stackreport details ... 0x6eecf0: 0x1ce374: /usr/lib/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x21cf0 0x6ef6a4: 0x1ce374: /usr/lib/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x226a4 0x6cc420: 0x0: + 0x420 (__kernel_sigreturn + 0x0) 0x6cc402: 0x0: + 0x402 (__kernel_vsyscall + 0x2) 0x3e6df0: 0x140d9c: /lib/libc.so.6 + 0x28df0 (gsignal + 0x50) 0x3e8701: 0x140d9c: /lib/libc.so.6 + 0x2a701 (abort + 0x101) 0x389b10: 0xe2f5c: /usr/lib/libstdc++.so.6 + 0xb6b10 (__gnu_cxx::__verbose_terminate_handler() + 0x150) 0x387515: 0xe2f5c: /usr/lib/libstdc++.so.6 + 0xb4515 0x387552: 0xe2f5c: /usr/lib/libstdc++.so.6 + 0xb4552 0x38768a: 0xe2f5c: /usr/lib/libstdc++.so.6 + 0xb468a 0x1d4805f: 0x3cdd8: /usr/lib/openoffice.org3/program/../basis-link/program/libfwili.so + 0x1905f (framework::TransactionManager::impl_throwExceptions(framework::EExceptionMode, framework::ERejectReason) const + 0x10b) 0x1d4809c: 0x3cdd8: /usr/lib/openoffice.org3/program/../basis-link/program/libfwili.so + 0x1909c (framework::TransactionManager::registerTransaction(framework::EExceptionMode, framework::ERejectReason&) + 0x34) 0x547d3ba: 0x2b1198: /usr/lib/openoffice.org3/program/../basis-link/program/libfwkli.so + 0x7c3ba 0x5498814: 0x2b1198: /usr/lib/openoffice.org3/program/../basis-link/program/libfwkli.so + 0x97814 0x5e89020: 0x3f0b78: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1e2020 0x5e6d65d: 0x3f0b78: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1c665d 0x5e6fabd: 0x3f0b78: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1c8abd 0x5e6fd0f: 0x3f0b78: /usr/lib/openoffice.org3/program/../basis-link/program/libsfxli.so + 0x1c8d0f 0x6d6a653: 0x3f6f7c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x8b653 0x6d78359: 0x3f6f7c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x99359 (Timer::Timeout() + 0x1f) 0x6d784a3: 0x3f6f7c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x994a3 (Timer::ImplTimerCallbackProc() + 0x7b) 0x1ef16a8: 0x8c960: /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so + 0x4a6a8 0x1ef14ba: 0x8c960: /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so + 0x4a4ba (X11SalData::Timeout() const + 0x2a) 0x1dfcc41: 0x5ea70: /usr/lib/openoffice.org/basis3.1/program/libvclplug_gtkli.so + 0x15c41 0x1dfcc6c: 0x5ea70: /usr/lib/openoffice.org/basis3.1/program/libvclplug_gtkli.so + 0x15c6c 0x4ab0946: 0x9c75c: /lib/libglib-2.0.so.0 + 0x2b946 0x4ab0372: 0x9c75c: /lib/libglib-2.0.so.0 + 0x2b372 (g_main_context_dispatch + 0x182) 0x4ab3366: 0x9c75c: /lib/libglib-2.0.so.0 + 0x2e366 0x4ab38be: 0x9c75c: /lib/libglib-2.0.so.0 + 0x2e8be (g_main_context_iteration + 0x6e) 0x1dfc9ec: 0x5ea70: /usr/lib/openoffice.org/basis3.1/program/libvclplug_gtkli.so + 0x159ec 0x1efb705: 0x8c960: /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so + 0x54705 (X11SalInstance::Yield(bool, bool) + 0x2f) 0x6d7304f: 0x3f6f7c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x9404f (Application::Yield(bool) + 0x57) 0x6d7310d: 0x3f6f7c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x9410d (Application::Execute() + 0x2b) 0x12837a: 0x72ab8: /usr/lib/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x1837a 0x6d7798f: 0x3f6f7c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x9898f 0x6d77aa5: 0x3f6f7c: /usr/lib/openoffice.org3/program/../basis-link/program/libvclli.so + 0x98aa5 (SVMain() + 0x2d) 0x151a22: 0x72ab8: /usr/lib/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x41a22 (soffice_main + 0xaa) 0x80487a4: 0xcf0: /usr/lib/openoffice.org3/program/swriter.bin + 0x7a4 (main + 0x20) 0x3d3e9c: 0x140d9c: /lib/libc.so.6 + 0x15e9c (__libc_start_main + 0xdc) 0x80486d1: 0xcf0: /usr/lib/openoffice.org3/program/swriter.bin + 0x6d1 ...end stackreport details ... ...start sample ldd details ... linux-gate.so.1 => (0x00ebf000) libgtk-x11-2.0.so.0 => /usr/lib/libgtk-x11-2.0.so.0 (0x006de000) libgdk-x11-2.0.so.0 => /usr/lib/libgdk-x11-2.0.so.0 (0x003b7000) libatk-1.0.so.0 => /usr/lib/libatk-1.0.so.0 (0x001f2000) libgdk_pixbuf-2.0.so.0 => /usr/lib/libgdk_pixbuf-2.0.so.0 (0x00f4e000) libpangocairo-1.0.so.0 => /usr/lib/libpangocairo-1.0.so.0 (0x00d74000) libpango-1.0.so.0 => /usr/lib/libpango-1.0.so.0 (0x00b97000) libcairo.so.2 => /usr/lib/libcairo.so.2 (0x00174000) libgmodule-2.0.so.0 => /lib/libgmodule-2.0.so.0 (0x0055c000) libdl.so.2 => /lib/libdl.so.2 (0x00459000) libgthread-2.0.so.0 => /lib/libgthread-2.0.so.0 (0x001e2000) libdbus-glib-1.so.2 => /usr/lib/libdbus-glib-1.so.2 (0x00e03000) libdbus-1.so.3 => /lib/libdbus-1.so.3 (0x005b3000) libgobject-2.0.so.0 => /lib/libgobject-2.0.so.0 (0x0020e000) libglib-2.0.so.0 => /lib/libglib-2.0.so.0 (0x0024d000) libvclplug_genli.so => /usr/lib/openoffice.org/basis3.1/program/libvclplug_genli.so (0x002eb000) libvclli.so => /usr/lib/openoffice.org/basis3.1/program/libvclli.so (0x00f65000) libpspli.so => /usr/lib/openoffice.org/basis3.1/program/libpspli.so (0x00bd6000) libsotli.so => /usr/lib/openoffice.org/basis3.1/program/libsotli.so (0x0045d000) libutlli.so => /usr/lib/openoffice.org/basis3.1/program/libutlli.so (0x005f2000) libtlli.so => /usr/lib/openoffice.org/basis3.1/program/libtlli.so (0x00ac1000) libcomphelp4gcc3.so => /usr/lib/openoffice.org/basis3.1/program/libcomphelp4gcc3.so (0x0880d000) libucbhelper4gcc3.so => /usr/lib/openoffice.org/basis3.1/program/libucbhelper4gcc3.so (0x004c2000) libuno_cppuhelpergcc3.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libuno_cppuhelpergcc3.so.3 (0x0371c000) libuno_cppu.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libuno_cppu.so.3 (0x0037f000) libvos3gcc3.so => /usr/lib/openoffice.org/basis3.1/program/libvos3gcc3.so (0x0055f000) libuno_sal.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libuno_sal.so.3 (0x01364000) libXrandr.so.2 => /usr/lib/libXrandr.so.2 (0x001e7000) libX11.so.6 => /usr/lib/libX11.so.6 (0x0164b000) libXext.so.6 => /usr/lib/libXext.so.6 (0x00444000) libpthread.so.0 => /lib/libpthread.so.0 (0x00cde000) libm.so.6 => /lib/libm.so.6 (0x00e7b000) libstlport_gcc.so => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libstlport_gcc.so (0x02663000) libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x07fab000) libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x00544000) libc.so.6 => /lib/libc.so.6 (0x0174e000) libfontconfig.so.1 => /usr/lib/libfontconfig.so.1 (0x0068e000) libXrender.so.1 => /usr/lib/libXrender.so.1 (0x00ed2000) libXinerama.so.1 => /usr/lib/libXinerama.so.1 (0x001eb000) libXi.so.6 => /usr/lib/libXi.so.6 (0x003ae000) libXcursor.so.1 => /usr/lib/libXcursor.so.1 (0x00550000) libXfixes.so.3 => /usr/lib/libXfixes.so.3 (0x00454000) libpangoft2-1.0.so.0 => /usr/lib/libpangoft2-1.0.so.0 (0x00585000) libfreetype.so.6 => /usr/lib/libfreetype.so.6 (0x00d7d000) libz.so.1 => /usr/lib/libz.so.1 (0x006bd000) libpng12.so.0 => /usr/lib/libpng12.so.0 (0x00a76000) librt.so.1 => /lib/librt.so.1 (0x006d0000) /lib/ld-linux.so.2 (0x00aa5000) libnsl.so.1 => /lib/libnsl.so.1 (0x00b6d000) libcap.so.1 => /lib/libcap.so.1 (0x001ee000) libi18npaperli.so => /usr/lib/openoffice.org/basis3.1/program/libi18npaperli.so (0x00a9c000) libbasegfxli.so => /usr/lib/openoffice.org/basis3.1/program/libbasegfxli.so (0x06814000) libSM.so.6 => /usr/lib/libSM.so.6 (0x00b84000) libICE.so.6 => /usr/lib/libICE.so.6 (0x00cf6000) libi18nisolang1gcc3.so => /usr/lib/openoffice.org/basis3.1/program/libi18nisolang1gcc3.so (0x00b8d000) libi18nutilgcc3.so => /usr/lib/openoffice.org/basis3.1/program/libi18nutilgcc3.so (0x00d10000) libicuuc.so.36 => /usr/lib/libicuuc.so.36 (0x01fdf000) libicudata.so.36 => /usr/lib/libicudata.so.36 (0xb754f000) libicule.so.36 => /usr/lib/libicule.so.36 (0x00d23000) libjvmaccessgcc3.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libjvmaccessgcc3.so.3 (0x00d65000) libuno_salhelpergcc3.so.3 => /usr/lib/openoffice.org/basis3.1/program/../ure-link/lib/libuno_salhelpergcc3.so.3 (0x006d9000) libcrypt.so.1 => /lib/libcrypt.so.1 (0x00e20000) libXau.so.6 => /usr/lib/libXau.so.6 (0x00aa2000) libXdmcp.so.6 => /usr/lib/libXdmcp.so.6 (0x00d6d000) libexpat.so.0 => /lib/libexpat.so.0 (0x00e52000) ...end sample ldd details ... --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. 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