To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=112766 Issue #|112766 Summary|Massive 64bit Memory Leak Component|Word processor Version|OOo 3.2.1 Platform|All URL| OS/Version|Linux Status|NEW Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P2 Subcomponent|code Assigned to|writerneedsconfirm Reported by|drichard
------- Additional comments from drich...@openoffice.org Mon Jun 28 16:55:27 +0000 2010 ------- erAck mentioned on the IRC to create this report and mark it P2. We deployed 3.2.1 on a 64bit Linux server for the first time and it's leaking horribly in Writer. Each time that users open new documents it's grabbing around 100M of memory which is never released even after the document is closed and they return to the Start Center. Those that are opening and closing documents all day are using 1, 2 or 3G of memory. It's very easily to replicate. I log in as a user, and then just close and re-open documents the memory consumption goes up. We never saw this issue on the 32bit version. I'm attaching a screenshot of top showing how the users are using up far more memory than they should. I tried to use valgrind, but was never able to get it past the first document opened. It continues to loop and report that Java was not found which is blocking me from continued leaking. I disabled Java and tried that and it's in a loop requesting that I enable Java. So the attached valgrind shows the first document being opened, at which time I had to control-c out because of the java dialog loop. Issues worth mentioning: - Software is being run to remote display to thin clients. - THin clients are set to 16bit color depth. The work around was to purchase and install enough memory to hold our highest concurrent loads, but this obviously is not a good long term solution. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: issues-unsubscr...@sw.openoffice.org For additional commands, e-mail: issues-h...@sw.openoffice.org --------------------------------------------------------------------- To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
