To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=112946 Issue #|112946 Summary|OpenOffice.org QA, Issue Tracker vs Issue Enterer Opti |ons Differ Component|www Version|current Platform|All URL|http://qa.openoffice.org/issues/query.cgi, http://www. |openoffice.org/issues/enter_bug.cgi OS/Version|All Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P4 Subcomponent|openoffice.org IssueTracker Assigned to|iss...@www Reported by|cpmonger
------- Additional comments from cpmon...@openoffice.org Mon Jul 5 18:27:41 +0000 2010 ------- The Issue Tracker and Issue "Enterer' differ significantly in their menu options. 1. While the "Platform:" options are identical, there are significant differences in "OS:" options that reduce effectiveness of issue tracking vs issue entry. A subsequent related vendor-focused issue addresses Platform: "Sun" (SPARC?) vs "Opteron/x86_64" (Intel X86?), and OS: "Solaris" vs 'OpenSolaris'. 2. If Oracle / OpenOffice.org can not distinguish platform and OS sub-markets, they will have a more difficult time identifying and responding to customer needs. If user registrations nonetheless provide sufficient platform and OS information, their decomposition should be architecturally aligned with the Issue Tracker, the Issue "Enterer", and development and marketing efforts. 3. Recommend strategic examination of and formal decomposition of platform and OS versions. This then may be used to evaluate differential user adoption, and guide development and marketing resources. The scope and impact of such a review is far more important than correcting pull-down menu options. 4. This issue is submitted as a P4 vs P3 because of its architectural implications related to top-level resource allocation. At a lessor level, the longer platform and OS remains ambiguous, the less accurate the Issues Database will remain. At a strategic level, platform/OS examination, conformation, and validation, may provide widely-distributed benefits in aligning and focusing efforts across the community. Thank you. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: issues-unsubscr...@openoffice.org For additional commands, e-mail: issues-h...@openoffice.org --------------------------------------------------------------------- To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
