To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=113476 Issue #|113476 Summary|Printing multiple files at once crashes OOo Component|framework Version|OOo 3.2.1 Platform|PC URL| OS/Version|Windows XP Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P2 Subcomponent|code Assigned to|tm Reported by|skybeam
------- Additional comments from skyb...@openoffice.org Tue Jul 27 19:20:51 +0000 2010 ------- The problem has been described on the forums already. See here: <http://user.services.openoffice.org/en/forum/viewtopic.php?f=6&t=3472> and here: <http://user.services.openoffice.org/en/forum/viewtopic.php?f=15&t=28564> Always when multiple documents (no matter if spreadsheet or word processor files) are selected, then right-clicked and "print" is chosen then only one document is printed. The Windows task manager will show then as many soffice.bin and soffice.exe processes as documents selected. For example selecting 3 documents and trying to print them will open 6 processes (3x soffice.bin and 3x soffice.exe). All hanging indefinitely. There is no OOo window shown at all and processes seem to refuse shutdown signals when the user tries to log off so even logoff and shutdown is blocked. Users not familiar with the task manager will be unable to close down all processes manually in order to be able to continue working. While in this state (any soffice.bin and/or soffice.exe process running) it is impossible to open up any other OpenOffice application. This is especially annoying if the user clicked many documents (e.g. clicking 30 documents will create 60 processes which have to be killed individually via task manager). How to reproduce: 1. Create any ODF document 2. Create two copies of the document 3. Select all three ODF documents 4. Right-click the documents selected and chose "print" from the context-menu 5. Open Task Manager to see 6 soffice.bin/soffice.exe processes running I guess it might be related to the "instance detection" feature of OpenOffice but I was unable to disable it (allowing multiple instances). Work-around: No clean work-around known to me. I was trying to create a send-to script called "print in OOo.cmd" which passes all parameters to "soffice.exe -p %*". Unfortunately then a limit of Microsoft applies which limits the number of arguments to 20. So printing more than 20 documents in one batch is impossible (my customer wants to print about 35). Moreover if one already tried the right-click->print action then even the send-to trick will not work any more due to already blocking soffice.bin/soffice.exe processes. Asking an unexperienced user to reboot will not work either since the PC will hang at reboot :-( so the only way is to ask for a system reset which is dangerous to do without clean shutdown. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org --------------------------------------------------------------------- To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
