To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=115778 Issue #|115778 Summary|Launch of OOO 3.3rc6 fails with "fatal error [context= |user] caught unexpected exception" Component|framework Version|OOO330m6 Platform|PC URL| OS/Version|Windows XP Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P3 Subcomponent|code Assigned to|tm Reported by|ringerc
------- Additional comments from ring...@openoffice.org Thu Nov 25 07:40:47 +0000 2010 ------- When OO.o 3.3rc6 is launched on a Windows XP machine that was previously running 3.2.1 without issues, it fails during launch with the error: --------------------------- OpenOffice.org 3.3 - Fatal Error --------------------------- The application cannot be started. [context="user"] caught unexpected exception! --------------------------- OK --------------------------- this error is displayed after the Oracle/OOO splash appears, around when you'd expect the first progress bar step. In case it matters, this machine has a roaming profile with %APPDATA% redirected to a Windows 2008 server, with the path: \\servername\sharename\appdata\username\AppData\Roaming Redirection is configured using Group Policy features as standard on Windows systems. This is a common configuration on business machines. I have not yet tested to see if I can reproduce the failure without folder redirection, as I don't have an un-redirected Windows XP machine to test with at present. I'll attach a Process Monitor log showing the event trace from oo.o startup. For those not familiar with it, Process Monitor from Microsoft Sysinternals: http://technet.microsoft.com/en-us/sysinternals/default.aspx is kind of like strace for Windows with built-in filtering and analysis. The log may be informative. It ends when the fatal error dialog is displayed. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org --------------------------------------------------------------------- To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
