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------- Additional comments from i...@openoffice.org Thu Jan 20 17:14:47 +0000 2011 ------- is -> volkerme: Two more questions: You have written, that you do not get a log file after cd redist vcredist_x86.exe /l c:\temp\mylog.txt after you have installed RC2. But it is very important that you uninstalled the redistributable in your Add-Remove-Software-Applet before. There must be an entry for: "Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148" after you have installed the RC2. Please remove this and start installation of the redistributable. This has nothing to do with an installed Office. Second: When do you get the error message (for german version) "Der Prozedureinsprungpunkt "HeapSetInformation" wurde in der "KERNEL32.DLL" nicht gefunden." When starting the vcredist or when starting the Office application? We found out, that this might be caused by a missing Windows 2000 Hotfix. Please have a look here: http://msdn.microsoft.com/en-us/library/aa366705%28VS.85%29.aspx Looking in my Add-Remove-Software applet, I cannot see that the Hotfix "KB 816542", but maybe this patch is included in one of the other patches I have on my system. Maybe you can try to install this Hotfix. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org --------------------------------------------------------------------- To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
