To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=116817 Issue #|116817 Summary|OO Writer crashes while opening doc Component|Word processor Version|OOO330m19 Platform|PC URL| OS/Version|Linux Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P3 Subcomponent|open-import Assigned to|writerneedsconfirm Reported by|rdnelson
------- Additional comments from rdnel...@openoffice.org Fri Feb 4 20:54:11 +0000 2011 ------- When I attempt to open an existing document, writer crashes with a long, arcane listing of information. The title of this report says "paste this into a bug report." I did that, and got a response "[Issue 116807] openoffice writer crash when opening .doc file" with the content below. It says I am using too old a version, but I actually am using the latest version, 3.3+ (I tried to solve the problem by updating, which didn't work -- nothing to do -- and then by removing and reinstalling.) So, I hope you will not declare this issue resolved. It is real. I did not find anything helpful by searching, and I am willing to do whatever you say will help to specify and identify the problem. Thank you. Roger What |Old value |New value ================================================================================ Status|UNCONFIRMED |RESOLVED -------------------------------------------------------------------------------- Resolution| |INVALID -------------------------------------------------------------------------------- ------- Additional comments from e...@openoffice.org Fri Feb 4 19:50:07 +0000 2011 ------- You are using a too old version (3.1.1) and didn't attach a sample file. Make sure you are using a current (3.3) and native (from our site) version. If this still happens there, file a new issue without the crash info but with a sample document so that we can reproduce it. --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: issues-unsubscr...@sw.openoffice.org For additional commands, e-mail: issues-h...@sw.openoffice.org --------------------------------------------------------------------- To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org