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------- Additional comments from rkinse...@openoffice.org Tue Feb 15 18:24:39 +0000 2011 ------- no I had not installed legacy filters during install, I was not aware of the need to. I have installed them now, it has resolved the problem. Suggest that user should be advised of the need to install these filters when specific document types fails to open, the current behavior where it fails silently is not very helpful. - Thank you --------------------------------------------------------------------- Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification --------------------------------------------------------------------- To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org --------------------------------------------------------------------- To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org