Here's data from Keith's recent example on
https://sourceforge.net/p/mingw/bugs/1995/ in which he replied to Earnie's "Can
you point out" and it ended up as an "edit".
That single post has data:
~~~~
db.post.find({slug:'3193/08d1'}).pretty()
{
"_id" :
"2ea605ffa93193e59c9130e6e9f157173a07ef97.b...@mingw.p.sourceforge.net",
"import_id" : null,
"status" : "ok",
"spam_check_id" : "",
"tool_version" : {
"tickets" : "0.0"
},
"deleted" : false,
"text" : "Can you point out the non white space changes? Attaching a
diff ignoring the white space changes would be good.",
"labels" : [ ],
"app_id" : ObjectId("50f7f9625fcbc91a25ddb92f"),
"thread_id" : "5b408c28",
"discussion_id" : ObjectId("50f7f9625fcbc91a25ddb931"),
"mod_date" : ISODate("2013-06-25T13:14:12.696Z"),
"app_config_id" : ObjectId("50f7f9625fcbc91a25ddb92f"),
"last_edit_date" : ISODate("2013-06-25T13:14:12.495Z"),
"slug" : "3193/08d1",
"flagged_by" : [ ],
"edit_count" : 1,
"last_edit_by_id" : ObjectId("4c66c1790594ca4a13000018"),
"acl" : [
{
"access" : "ALLOW",
"role_id" : ObjectId("50f7f8e95fcbc91a25ddb34b"),
"permission" : "moderate"
}
],
"parent_id" :
"ea4c520053ab111c9ca50dc1541abf4a5dec7423.b...@mingw.p.sourceforge.net",
"full_slug" : "20130625120736:3193/20130625121849:08d1",
"version" : 3,
"flags" : 0,
"timestamp" : ISODate("2013-06-25T12:18:49.711Z"),
"author_id" : ObjectId("4d0620ec0594ca7bc3000566")
}
~~~~
I see `last_edit_date` & `mod_date` are set. `last_edit_by_id` is keith, so
that all matches what we see on the webpage.
The web log corresponding to that edit date is:
[25/Jun/2013:13:14:12 +0000] "POST
/p/mingw/bugs/_discuss/thread/5b408c28/3193/08d1/reply HTTP/1.1" 302 267
"https://sourceforge.net/p/mingw/bugs/1995/"
That has /reply in it, which indicates the reply form was used (not edit form).
I don't have any suggestions for how to reliably duplicate it, unfortunately.
---
** [tickets:#6381] Allura tickets system intermittently discards replies to
comments [ss4454]**
**Status:** in-progress
**Labels:** support p2 42cc
**Created:** Thu Jun 20, 2013 01:28 PM UTC by Chris Tsai
**Last Updated:** Tue Jun 25, 2013 01:22 PM UTC
**Owner:** nobody
Ref: [allura:tickets:#4454]
keithmarshall:
>>>Within the browser view of a ticket, I'll select the "reply" option in one
>>>of the follow-up comment panes. I'll enter my reply, in the input pane which
>>>is presented. When I subsequently select the "post reply" option, it's a
>>>complete lottery as to whether the reply will actually be posted; all too
>>>frequently, the system records an edit to the original message, (in which
>>>I've changed nothing), while dropping the actual reply on the floor, whence
>>>it vanishes into oblivion.
>>>This is happening way too often; it is becoming increasingly frustrating.
me:
>>Can you provide a time frame for when this has been occurring (we've been
>>working through some site issues the past few days which I could see as
>>related) and some specific examples that we can check the logs for?
>>Also, as a personal recommendation, I've been using the Lazarus browser
>>plugin (for FF and Chrome), and helped me recover lost text on many occasions.
keithmarshall:
>I've noticed it intermittently, over several months; pretty much, ever since
>MinGW migrated to the Allura platform. Most recent occurrence was today, (just
>a short while before I raised this issue itself), when I attempted to add the
>side issue references on https://sourceforge.net/p/mingw/bugs/1989/
>I experienced a similar issue yesterday, on
>https://sourceforge.net/p/mingw/bugs/1973/ (I think); tracking down any
>earlier occurrences may be too difficult to contemplate, but there have been
>several.
>Thanks for the Lazarus pointer; I'll certainly look into it. However, I've
>simply gotten into the habit of using Ctrl-A Ctrl-C in the input pane, just
>prior to selecting "post reply".
>One further point, which may or may not be related: sometimes, when a reply is
>successfully posted, it becomes divorced from its parent, and presented as an
>apparent top level discussion item, (usually with an intervening "page break").
So we don't need to do a lot of timestamp comparing to figure out which reply
specifically, it looks like it's this one:
https://sourceforge.net/p/mingw/bugs/1989/#3e85/cd7b/d222/aba9/76e9
---
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