Prashant, Per your instructions I ran the "Setup" . It did not ask for anything and only show the following:
Setting up Debug environment......... 1 And a window popped up about "Dr. Watson has been installed....". I clicked the ok button so I assume that the debugger was set. My backup ran last night and had the same "level 1" error on my ZWC backup. I am not ready to collect the log files but not sure what log files you need or what a .cab file is. Thanks Robert From: prashant.zma...@gmail.com [mailto:prashant.zma...@gmail.com] On Behalf Of Prashant Joshi Sent: Tuesday, October 19, 2010 9:01 AM To: McGraw, Robert P Cc: amanda-users@amanda.org Subject: Re: ZWC 3.1.3 backup problems. Hi Robert, You can use "noinc" in the disklist.conf file. Looks like the ZWCService crashed while trying a level 1 backup of "C:/Alligate". Can you run "Start Menu > Programs > Zmanda > .. > ZWC Debug Environment Setup" and try a level 1 backup. If you get the same error, please collect the logs & send us the .cab file. Regards, Prashant On Tue, Oct 19, 2010 at 5:35 PM, McGraw, Robert P <rmcg...@purdue.edu<mailto:rmcg...@purdue.edu>> wrote: Last night amanda did a level 0 dump on my ZWC 3.1.3 host and it worked. mailrelay "C:/Alligate" 0 1948 1948 100.0 58:36 567.4 There seems to be a problem when the level is anything other than zero. QUESTION: how can I force amanda to always to a level 0 backup everyday unit this problem can be resolved? Thanks Robert > -----Original Message----- > From: McGraw, Robert P > Sent: Friday, October 15, 2010 10:49 AM > To: 'amanda-users@amanda.org<mailto:amanda-users@amanda.org>' > Subject: ZWC 3.1.3 backup problems. > > I believe something similar was described in another email but I could > not find it so I am going to give my own experience. > > I had ZWC 3.1.1 installed and it was working ok except that it would > only do Level 0 backups. > > I then upgraded to ZWC 3.1.3. > > Org : DAILY BACKUP - MATHNET > Config : daily > Date : October 13, 2010 > > The following was backed up with ZWC 3.1.1 on 20101012 but > taperflush=100 prevented going to tape. > mailrelay "C:/Alligate" 0 1906 1906 -- > FLUSH 0:37 52761.1 > The following was backed up with ZWC 3.1.3 on 20101013 > mailrelay "C:/Alligate" 0 1922 1922 -- > 61:07 536.7 0:37 53195.4 > > Last night ZWC 3.1.3 tried to do a level 1 backup and got errors. > > Org : DAILY BACKUP - MATHNET > Config : daily > Date : October 14, 2010 > > mailrelay "C:/Alligate" lev 1 FAILED [data read: recv error: > Connection reset by peer] > mailrelay "C:/Alligate" lev 1 FAILED [cannot read header: got 0 > bytes instead of 32768] > > mailrelay "C:/Alligate" MISSING ----------------------- > ----------------------------- > > > > Here is my dumptype: > > define dumptype remote-zwc { > global > auth "bsdtcp" > program "DUMP" > maxdumps 1 > estimate client > } > > I tried to look for some error messages on the ZWC client but could > not find any logs printed on Oct 14. > > > Thanks > > Robert > > > > > _____________________________________________________________________ > Robert P. McGraw, Jr. > Manager, Computer System EMAIL: > rmcg...@purdue.edu<mailto:rmcg...@purdue.edu> > Purdue University ROOM: MATH-807 > Department of Mathematics PHONE: (765) 494-6055 > 150 N. University Street > West Lafayette, IN 47907-2067 >