Greetings.  My apologies for posting this if this
subject has already been covered or if this is the
incorrect forum.  I searched the archives and used
Google, and I have not yet found a resolution to this
problem.

I manage a small ISP, and I use AMaViS-new with Clamav
and Spamassassin on Debian Sarge.  A few of my
customers are unable to send emails with images
(scanned or digital camera photos) because they get
blocked by AMaViS-new.  The message bounces back to
them (and me) with the subject "BANNED NAME
(message/partial) FROM LOCAL <email address>."  The
reason given in the email is "BANNED:
message/partial."  I have asked the three clients
about their operating systems, software, and hardware,
and I can find nothing in common with any of them.  I
even went to one customer's house and watched her
insert the image into a Word document, then try to
send it, but I didn't find anything unusual.  The
email was rejected if the file was sent as a Word
document, and also if it was sent as a plain JPG file.

Does anyone know why this would be happening?  I
checked the banned file names list in the amavisd.conf
file, and none of the rejected files had a banned file
extension.

Again, please forgive me if this is the wrong place to
post this question or if this subject has been covered
before.  I've been researching it for several days,
and I have not found a resolution.  Any helpful advice
or comments will be sincerely appreciated.

Thank you in advance.

Cassandra

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