Claudio,

> Is the following procedure normal?
>
> Incoming (ham) e-mail:
> -------------------------------------
> Jun 22 10:27:11 mx1 amavis[27260]: (27260-05) ESMTP::10024
> /var/spool/amavis/tmp/amavis-20090621T042001-27260: <sen...@example.com> ->
> <recei...@example.com> Received: SIZE=3924 from
> mx1.example.com([127.0.0.1]) by localhost (mx1 [127.0.0.1])
> (amavisd-new, port 10024) with
> ESMTP id 27260-05 for <recei...@example.com>; Mon, 22 Jun 2009 10:27:11
> +0200 (CEST)
> Jun 22 10:27:11 mx1 amavis[27260]: (27260-05) Checking: lN6GbpoYXYus
> [123.123.123.123] <sen...@example.com> -> <recei...@example.com>
> Jun 22 10:27:11 mx1 amavis[27260]: (27260-05) local delivery: <> ->
> <spam-quarantine>, mbx=/var/spool/amavis/virusmails/spam-lN6GbpoYXYus.gz
> Jun 22 10:27:11 mx1 amavis[27260]: (27260-05) Passed CLEAN,
> [123.123.123.123] [98.0.0.70] <sen...@example.com> ->
> <recei...@example.com>, quarantine: spam-lN6GbpoYXYus.gz, Message-ID: <
> ofe122d591.83a7a75b-onc12575dd.002e627c-c12575dd.002e8...@example.com>,
> mail_id: lN6GbpoYXYus, Hits: 0.644, 491 ms
> Jun 22 10:27:11 mx1 postfix/smtp[9996]: 01CD26BBFB:
> to=<recei...@example.com>, relay=127.0.0.1[127.0.0.1], delay=1, status=sent
> (250 2.6.0 Ok, id=27260-05, from MTA([127.0.0.1]:10025): 250 Ok: queued as
> 844136BBFC)
> -------------------------------------

> The incoming mail gets obviously transferred into the quarantine-folder ...

> After delivering the e-mail to the final recipient, the quarantines mail
> stays in the quarantine-folder as
> /var/spool/amavis/virusmails/spam-lN6GbpoYXYus.gz.
>
> Is it normal, that a ham e-mail stays quarantined even that it was
> delivered correctly?

Well, yes and no. Quarantining has its own settings, which is independent
from decision whether to deliver mail or not. E.g. spam gets quarantined
even for spam lovers, even though they do receive their mail. For spam
all it matters is that spam level is at or above kill level, and that spam
quarantine is enabled.

But in your case (judging from 'Passed CLEAN') it seems you have
quarantining also enabled for clean messages - which may be perfectly
valid and desired (e.g. archiving), but is not a default setting.

Check your settings %quarantine_method_by_ccat, %quarantine_to_maps_by_ccat,
$clean_quarantine_method, @clean_quarantine_to_maps, $clean_quarantine_to.

  Mark

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